L

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W]

ideation phase
indirect customers
individual knowledge, organizing
infinite games
Innovation Games [See also names of specific games.]
     combining
     with Customer Advisory Boards (CABs)
     customer benefits
     for customer relationship
     for customer requirements 2nd
     for customer-centric innovation 2nd
         ideation phase
         market research versus
     customizing
     example of usage
     FAQs (frequently asked questions)
     international appeal of
     list of
     for market research
         acting on
         defined
         market segmentation
         primary and secondary data
         process of
         qualitative market research, advantages of
         questions to answer
         simplistic versus complex approaches
     mentioning in invitations
     organizing
     planning
         preparation phases 2nd
         setup for games
         size of team
         timeline for
         using Remember the Future game
     processing results of
         customer artwork
         observer note cards
         report preparation
         retrospective
     process of
     sample agenda
     sample invitation letter
     sample thank you letter
     selecting
         open-ended exploration
         preparation requirements
         scalability
         time frame for action
     team roles
         facilitators 2nd
         greeters
         helpers
         observers
         organizers
         photographers
         planners
     time requirements
     unique advantages of
internal reports, preparing
international appeal of Innovation Games
Intuit's Follow-Me-Home program
invitations
     mentioning Innovation Games in
     methods of inviting
     sample letter
     selecting customers to invite