Further Reading
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| Programming Windows with C# (Core Reference) by Charles Petzold , Microsoft Press. ISBN: 0735613702. |
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- Measuring and Managing E-Business Initiatives Through the Balanced Scorecard
- A View on Knowledge Management: Utilizing a Balanced Scorecard Methodology for Analyzing Knowledge Metrics
- Measuring ROI in E-Commerce Applications: Analysis to Action
- Technical Issues Related to IT Governance Tactics: Product Metrics, Measurements and Process Control
- The Evolution of IT Governance at NB Power
- Chapter II Information Search on the Internet: A Causal Model
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XIV Product Catalog and Shopping Cart Effective Design