The Complete Project Management Office Handbook


Gerard M. Hill

AUERBACH PUBLICATIONS A CRC Press Company

Boca Raton London New York Washington, D.C.

Library of Congress Cataloging-in-Publication Data

 Hill, Gerard M.     The complete project management office handbook / Gerard M. Hill.        p. cm.     Includes index. 

ISBN 0-8493-2173-5 (alk. paper)

1. Project management—Handbooks, manuals, etc. I. Title.

HD69.P75H54 2003

658.4'04—dc22

2003062902

This book contains information obtained from authentic and highly regarded sources. Reprinted material is quoted with permission, and sources are indicated. A wide variety of references are listed. Reasonable efforts have been made to publish reliable data and information, but the author and the publisher cannot assume responsibility for the validity of all materials or for the consequences of their use.

Neither this book nor any part may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, microfilming, and recording, or by any information storage or retrieval system, without prior permission in writing from the publisher.

The consent of CRC Press LLC does not extend to copying for general distribution, for promotion, for creating new works, or for resale. Specific permission must be obtained in writing from CRC Press LLC for such copying.

Direct all inquiries to CRC Press LLC, 2000 N.W. Corporate Blvd., Boca Raton, Florida 33431.

Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation, without intent to infringe.

Visit the Auerbach Publications Web site at www.auerbach-publications.com

Copyright 2004 by ESI International, Inc.

Auerbach is an imprint of CRC Press LLC

No claim to original U.S. Government works

International Standard Book Number 0-8493-2173-5

Library of Congress Card Number 2003062902

Printed in the United States of America 1 2 3 4 5 6 7 8 9 0

Printed on acid-free paper

ACKNOWLEDGMENTS

In my development of this project management office model and manuscript, a number of reviewers participated in this effort, and I would like to express my grateful appreciation and recognition of their time and expertise.

First, Paul Shaltry, my colleague and friend at Catalyst Management Consulting, LLC, served as the primary technical reviewer of multiple drafts of this manuscript. His focused examination of content and his constructive chapter review commentaries ensured that initially vague information points were clarified, that use of standards and practices normally found in the project management environment were not skewed too badly, and that new and innovative ideas and approaches to PMO development and functionality were properly constructed and adequately conveyed.

Similarly, Marvin Goldstein, Director of Technical Research and Analysis at ESI International, was a key reviewer of the early content outlines as well as the completed draft manuscript. His timely examination of content flow and readability and his review comments on each chapter helped greatly to rectify weak topic areas and bolster the presentation of important business-related topics in the project management environment.

Equally vital were the technical reviews of other individuals. Larry Lambertsen, Director of Technical Solutions at ESI International, reviewed functions in the chapters on Technical Support. Mel Schnapper, a widely-recognized independent consultant having expertise in project management metrics, completed a review of the Standards and Metrics chapter. My colleague and friend Pasquel (Pat) DeFilippis validated our common client consulting experiences by reviewing the chapters on Project Management Methodology and Project Tools. Along with these reviewers, I wish to thank Gerry Jaffe and all the editors involved in the effort to translate my manuscript into a viable publication.

I would like to convey my special appreciation and regards to the many professionals at ESI International, particularly in the Product Development, Marketing, Business Development, and Technical Services and Support Departments. They individually and collectively contributed in different ways toward making this book a reality. I would also like to acknowledge the ongoing encouragement and support of my colleagues on ESI's management team. Thank you all.

Finally, this book was made possible by the love, encouragement, and support of my wife, Rita, who shined a persistent light on the path taken toward accomplishing this work.

Gerard M. Hill




The Complete Project Management Office Handbook
The Complete Project Management Office Handbook, Second Edition (ESI International Project Management Series)
ISBN: 1420046802
EAN: 2147483647
Year: 2005
Pages: 158

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