Index_I

I

Implementation phases

assessment, 41

career development, 318

executive management support, 36

feedback mechanism, 37–38, 42

gap analysis, 41

interviews, 40–41

knowledge management, 122–132

life cycle solution, 26, 26, 30

plans, 29, 35–39, 41–42

portfolio management, 520

prepare strategy, 39–40

promotion planning, 39

reviewing project status, 40

standards and metrics, 74–85

team, 36–37

tools, 61, 63–65

training, 38–39, 42–43, 291

transition, 39–42

transition, assessment, 41

user assistance, 37

users group, 36

Improvement activities

capabilities, 178–179

competency, 172–173

customer relationships, 561–563

maturity assessment, 185

methodology maturity, 46

performance monitoring, 267

policy guidance preparation, 152

team development, 347–348

Indicators, project recovery, 451–452, 472–473

Indirect alignment, 200–201

Individual performance, 80–81

Industry news, 128, 129

Industry partner stakeholders, 217

Inflation/escalation allowance analysis, 494

Information management

business performance, 611

knowledge management framework, 106–108

vendors and contractors, 572–573

Information storage database, 114

Information systems, 107–108, 503

Infrastructure management

assessment, 168–186

basics, xvi, xviii–xix

business performance, 617–618

classification, 492, 493

facilities and equipment support, 221–246

organization and structure, 187–219

portfolio management, 490

project governance, 137–164

In-house training resources, 281

Initiation of projects, 26, 26, 27–28, 32

Initiative promotions, 315

Inspection plan, 125, 409

Installation, systems, 34

Instant messaging, 112

Instructor-led classroom learning, 284

Instructor-led e-learning, 285

Instructor performance, evaluation, 292

Integrated project team structure, 205–206

Integrated solutions, business performance, 598–610

Integration

PMO charter, 145–146

portfolio management, 510, 515–517

transition plan, 123

Interfaces, 30, 120, see also Business environment interface; Project environment interface; Users

Interim surveys, 559

Intermediate size projects, 155

Intermediate value projects, 155

Internal auditors, 430–431

Internal business-support units, 198

Internal certification, 320–322

Internal requisition material, 578

Internal-support stakeholders, 213–214

Interpersonal skills, 318, 341–342

Interviews, 40–41, 437

Introducing staff, 195–196

Inventory, equipment, 240–241, 242

Inventory management plan, 409

Investment analysis, 494

Investment posture, 589–590

Investments

commitment, 488

mentoring, 355–356

portfolio management, 488

Invoices, 126

Issue resolution procedures, 552, 553, 584, 604

Issues, mentoring role, 368

Issues log, 125