Business Environment Interface Concepts

The mature PMO can serve as the enterprisewide clearinghouse for integration of technical and business interests and objectives within one or several project management environments. Its functionality will contribute to alignment of business operations and business objectives within the relevant organization, and its role will facilitate coordination and collaboration of integrated business solutions across the enterprise.

The relevant organization usually establishes a PMO because it wants to improve project management capability; it seeks more-effective project management processes, practices, and tools. As improved project management performance is achieved and project contributions to business success are realized, the relevant organization begins to recognize how closely modern project management is aligned with, well, normal business management practices. It sees how improved project management effectiveness is achieved through the introduction of effective business principles and practices within the project management environment. Conversely, it will also note some incidences of project management performance requirements driving business processes and procedures. The moment at which the relevant organization recognizes that this integration of business and project management practices represents business performance management can be profound. The PMO can then begin to facilitate and manage a broader range of activities for business performance improvement and increased business success.