Before you take the exam, be certain you are familiar with the following terms:
benefit measurement methods Interactive Voice Response (IVR),
business case internal rate of return
business requirements multiple business unit project
constrained optimization models net present value (NPV)
cost-benefit analysis network operating system (NOS)
customer normalization
database administrators (DBAs) product description
decision model project champion
decompose project charter
discounted cash flow (DCF) project description
economic model project management office (PMO)
end user project selection
enterprise Request For Proposal (RFP)
enterprise project scoring model
expert judgment sponsor
feasibility study stakeholder
functional requirements statement of work (SOW)
high-level requirements Technical requirements
initiation