Chapter 6: Reactionaries: How do You Manage Emotional Terrorists?


OVERVIEW

  • Arson investigators were called to a new Starbucks store after three windows were broken by some kind of incendiary device shortly before 11 p.m. Tuesday. (Associated Press, May 7, 2004)

  • Federal regulators this week charged the National Consumer Council of deceptive claims and practices and is seeking millions of dollars in damages on behalf of NCC's customers. (Associated Press, May 7, 2004)

  • Costco workers checked the merchandise after a woman bit into something hard in a hot dog that officers determined was a live 9 mm bullet. (Associated Press, May 7, 2004 )




Emotional Terrors in the Workplace. Protecting Your Business' Bottom Line. Emotional Continuity Management in the Workplace
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
Year: 2003
Pages: 228

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