BY THE END OF CHAPTER 5 YOU SHOULD BE ABLE TO

• Make a checklist of what you need to successfully manage emotions at work making certain you include self-care and employee care.

• Choose a formal or theoretical approach to managing emotions at the workplace.

• Create a draft of compassionate interventions, policies, procedure strategies, and referrals to present to your company.

• Organize a detailed personal support system for yourself that is outside the company.

• Make contact with at least five resources that you can count on in case of emergency that will support you as you manage others.

• Pick tools that you can directly apply in your setting.