BY THE END OF CHAPTER 4 YOU SHOULD BE ABLE TO

• Watch movies and cartoons as a means to think of new workplace characters .

• Begin to justify creative and fun activities as "research."

• Categorize emotions into predator and prey categories and identify some people who may fall into these categories.

• Determine what mix of individual styles, predator or prey, that your company requires for ultimate success

• Use your imagination at the workplace as a management tool