BY THE END OF CHAPTER 15 YOU SHOULD BE ABLE TO

• Understand the different types of disasters and the management steps to take before, during and after a disaster strikes

• Create a presentation showing the direct and indirect costs of disaster to a business in your industry or in your region. If you have historical references for your industry or region make certain you include fiscal data.

• Design and implement a training program, paper, presentation, or pamphlet for employees that explains what to expect emotionally during and after a disaster

• Establish liaisons, partnerships, and memos of understanding for services between your company and experienced disaster management specialists