DOCUMENTATION CAN BE YOUR BEST FRIEND


  • If you are asked five years from now to defend yourself, will you have documentation to protect yourself and your part of the story?

  • What level of documentation will be necessary to underwrite your risk?

  • Did you notify all parties with whom you shared information?

Simple Documentation Can Include Formal or Informal Notes

  • When and where did this meeting happen?

  • Why was the employee in your office?

  • What happened ?

  • What was the emotional environment?

  • Describe the dilemma or concern.

  • What was said?

  • What plans or recommendations were made?

  • What are potential risks to these plans or recommendations?

  • Did you discuss any potential risks?

  • How did you intend to follow through with recommendations?

  • Did you follow through?

  • Did the employee follow through?

  • When?

  • Who else was involved in this action?

  • What phone calls or meetings occurred in association with this action?

  • Were there any other emotional responses that should be noted?




Emotional Terrors in the Workplace. Protecting Your Business' Bottom Line. Emotional Continuity Management in the Workplace
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
Year: 2003
Pages: 228

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