WHAT THE EXPERTS SAY ABOUT EMOTIONAL CONTINUITY MANAGEMENT TOOLS

"Most major corporations proactively protect their data to assure business continuance during a disaster through the development of disaster recovery plans and business continuity plans. The devastating effect of 9/11 awakened many companies to the value of their personnel. After all, what good is protecting your data and systems when no one is available or emotionally prepared to go back to work?

Since 9/11 there has been an increase in the development of Crisis Management plans as part of the continuity program addressing the people issues. A comprehensive continuity management program must also include an emotional continuity management policy. This is crucial to the survival to a company. Employees being the most valuable asset, companies must have a program in place to deal with the emotional effects a crisis or disaster. Emotional stress has great implication to the mind and body making some employees incapacitated to work. Ignoring this can be one the greatest mistakes a company can make for its survival." Raymond A. Jean, Managing Consultant, Business Resilience and Continuity Consulting for a Fortune 500 company, West Hartford, Connecticut.