Chapter 9: Readiness: Tools for Managing in the Midst of Spinning


WHY YOU SHOULD READ THIS CHAPTER

This chapter offers you a set of tools that will help you reconsider the consequences of emotions that get out of control at work. If you begin to visualize emotions as a tornado you can start to quantify its damage potential. This will give you a means to discuss the need for Emotional Continuity Management for training or buy-on considerations. The chapter includes a tool to help you calculate the exact cost of an emotional incident.




Emotional Terrors in the Workplace. Protecting Your Business' Bottom Line. Emotional Continuity Management in the Workplace
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
Year: 2003
Pages: 228

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