Chapter 14. Support and Statistics Modules

IN THIS CHAPTER

• FAQ

• Live User Tracking

• PostNuke Statistics

• Troubleshooting

• Next

You can utilize a number of supporting modules with your site to both help your visitors and make the job of site administration much easier. Support is all about knowing what your users want and providing it to them. Site improvements can be better targeted when you know what areas are important to your users.

The easiest way to compile user needs is by looking at statistics. PostNuke provides a simple core Statistics module, and other third-party modules provide even more details. Some modules also provide live information on what your users are doing at your website. In addition, you can get direct feedback from your users through a frequently asked questions (FAQs) system.

In this chapter, you learn about three main types of support modules:

• Frequently asked questions

• Live user tracking

• Statistics