The person responsible for process management typically works in an organizational unit that runs across ordinary project organization in a company, such as a department for methods and tools or a quality assurance department. This person ensures that the processes used in projects and other organizational units meet the company's needs and satisfy its demands effectively. Parts of these processes are configuration management processes. This person also places the company's processes (products produced under his or her responsibility) under configuration management. The person responsible for process management has contact with many people who may have contradictory requirements for processes. Therefore, this person should have solid knowledge about
Implementing and improving processes in a company, not least the configuration management processes, poses special demands in terms of skills and knowledge by the person responsible. Among other things, good sales ability and cooperation are required. Process work must be carried out in close connection with the person responsible for configuration managementthe same person may even fill both roles. For the part of this role that has to do with processes for configuration management, activities may include
Managing Configurations of Process Management Work ProductsAll configuration management activities must be performed for the processes for which this person is responsible. The following are especially important:
Configuration management of the process description for which this person is responsible must be considered during planning and budgeting. The holder of this role must see that necessary resources for people and infrastructure are planned and allocated. ReferencesMore details about related subjects may be found in Chapters 5, 11Person Responsible for Configuration Management, 21 Quality System, Including Process Management, 23, and 25. |