Part III: Sharing Documents and Collaborating with Other People
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![Word 2007[c] The Missing Manual](/icons/blank_book.jpg "Word 2007[c] The Missing Manual"){kind=icon}
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XV Customer Trust in Online Commerce
- Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior