About the Author

Jeffrey L. Harris , a nine-year veteran of Novell, has worked throughout the Novell organization, including stints in Novell Technical Services, Major Market Sales Operations, Technical/Product Marketing, and Contract Management. Mr. Harris has written books, articles, marketing collateral , and technical white papers on several products and technologies, including directories, network and Internet security, network protocols, and proxy caching. Mr. Harris has a B.S. in Computer Science and a Masters of Business Administration (MBA).