Support Responsibility

Support Responsibility

Table<V>-4. Support Responsibilities

Services	Groups	Types of Services	Hours
System Software	Technical Support	Solaris, Sybase; installation, upgrade, maintenance	00:00-23:59 Mon-Fri
System Hardware	Desktop Support	Server and workstation, installation and maintenance	00:00-23:59 Mon-Fri
Applications	Applications Development	Setup application, run demos, project file access	08:00-18:00 Mon-Fri