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- page 1
Buy on amazon.com >>
Nalbantian H.R.
,
Guzzo R.A.
,
Kieffer D.
<< Previous book
Next page >>
1
2
Table of Contents
Table of Contents
BackCover
Play to Your Strengths - Managing Your Internal Labor Markets for Lasting Competitive Advantage
Preface
Introduction: The Last Asset
Six Essential Factors
Context Is Everything
Three Critical Questions
Barriers to Change
The New Science of Human Capital Management
Key Points
Part I: Principles
Chapter 1: Insist on Systems Thinking
Systems Concepts
Finding Root Causes in a System
Another Systems Tale
Key Points
Chapter 2: Get the Right Facts
The Say-Do Trap
Time Matters
Magnitude
Inside-Outside Balance
Key Points
Chapter 3: Focus on Value
The Case of the Struggling Health-Care Company
How People Practices Affect Value
Length of Service Versus Cost
Key Points
Part II: Tools
Chapter 4: Defining Human Capital Strategy
What Is Human Capital Strategy?
Key Points
Chapter 5: Understanding Your Internal Labor Market
The Role of Rewards
Foundations of Internal Labor Market Analysis
The Story Behind the TechCo Map
Beyond Description: Modeling Internal Labor Market Dynamics
Case Illustration: MoneyCo
The Value of ILM for Looking Ahead
Key Points
Chapter 6: Building Your Strategy
Knowing the Current State
Defining the Desired Future State
Business Impact Modeling: A Closer Look
Building a Human Capital Strategy: Case Study
Models Versus Experience
Steps for Building a Successful Human Capital Strategy
Key Points
Part III: Applications
Chapter 7: The People Side of Strategic Shifts
Air War over California
A New Strategy for Digitt
InCo Looks Before It Leaps
Some Practical Advice
Key Points
Chapter 8: Making Acquisitions
To Integrate or Not to Integrate
Applying the Integration Framework
Integrating Two Cultures
Staying on Track
Lessons on Acquisitions
Key Points
Chapter 9: Better Linking to Customers
Knowing the Customer
Connecting Employees with Customers
Human Capital and the Customer Experience
Measuring the Drivers of the Customer Experience
Key Points
Chapter 10: The Implications of Business Risk
How Risk Is Allocated
Risk: A Definition
The Components of Risk
A Practical Tool
Layoffs
Key Points
Part IV: Implications
Chapter 11: The Investor s Perspective
Intangible Assets and Measurement
Information for Investors
1
2
Buy on amazon.com >>
Nalbantian H.R.
,
Guzzo R.A.
,
Kieffer D.
<< Previous book
Next page >>