Send Options


When you double-click the Send icon, you will see six tabs at the top of the Send Options dialog box: Send Options, Mail, Appointment, Task, Reminder Note, and Security (see Figure 11.8). Each tab contains customizable settings that affect the defaults for the messages you send.

Figure 11.8. The main Send Options page lets you set defaults for all the messages you send.

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The Send Options tab affects all messages (email, appointments, reminder notes, and tasks ), and its options are explained in the following list:

  • Priority ” These options determine the default priority for each message type. High Priority means the message appears with a red icon in the recipient's Mailbox, and the message may be delivered more quickly by GroupWise. Standard Priority means the message appears with a regular icon in the Mailbox. Low Priority means the message appears with a dimmed icon in the Mailbox.

  • Classification ” These options place a security "header" at the top of the message body, such as "Security: For Your Eyes Only."

  • Reply Requested ” This option enables you to inform the recipient that you would like a reply to the message. When you set the Reply Requested option, GroupWise inserts text in the message body, stating that a reply is requested and how soon the reply is desired. The message icon shows two-way arrows, indicating that a reply is requested. When Convenient inserts "Reply Requested: When Convenient" in the message body, whereas Within X Days inserts "Reply Requested: By MM/DD/YY" in the message body.

  • MIME Encoding ” This is the encoding method for attachments sent to Internet recipients.

  • Expiration Date ” This option enables you to specify when the message will be automatically deleted from the recipient's Mailbox if the message is not opened.

  • Delay Delivery ” This option enables you to create a message now that will be sent after a specified number of days or on a certain date and time.

  • Notify Recipients ” This option specifies whether recipients receive a Notify message when the message arrives in their Mailboxes.

  • Convert Attachments ” This option specifies whether to convert attachments that are received through a gateway from another mail system. If the attachments are not converted, you will need the application with which the attachment was created to open it.

Now that these general send options are configured, you can set up default status tracking.

Status Tracking and Return Notification

The Mail tab, shown in Figure 11.9, along with the Appointment, Task, and Reminder Note tabs, enable you to configure the amount of status information and return notification available for each message you send. Following are the options available on these tabs:

  • Create a Sent Item to Track Information ” Specifies whether to create an entry in the Sent Items folder to track sent messages. Delivered shows you if and when the message was delivered to the recipient's Mailbox. Delivered and opened shows you when the message was delivered and when the message was opened. All information shows you all the aforementioned information, plus information about when the message was deleted, accepted, declined, and so on. Auto-delete sent item automatically removes the message from your Sent Items folder after all recipients have deleted the item and emptied it from their Trash folders.

  • Return Notification ” This option specifies an action that will automatically happen when the recipient opens, accepts, deletes, or completes a message or Calendar item. Mail Receipt means you'll receive an email message in your Mailbox informing you of the event. Notify means you'll receive an onscreen notification message informing you of the event. Notify and Mail means you receive both of these message types.

  • Internet Mail ” If you check this box, you can enable GroupWise to send an email when the receiving email system has successfully delivered the message. The receiving system needs to support this feature, known as Extended SMTP (E-SMTP) .

Figure 11.9. The Mail tab allows you to set up default options for status information and return notification for email messages.

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The Appointment, Task, and Reminder Note tabs in the Send Options dialog box have the same configuration options as the Mail tab.

Security

GroupWise includes support for programs that encrypt and digitally sign messages. What is important to remember about message security is that the recipient must be able to understand and decrypt the messages you send.

NOTE

The Security tab of the Send Options dialog box contains the same options as the Send tab of the Security Options dialog box. We will therefore cover them once.


You'll need to set up your certificates using the Certificates option, described in Chapter 8. The default security options in this tab, shown in Figure 11.10, enable advanced security for all the messages you send and are described as follows :

  • Conceal Subject ” This option prevents the message's subject line from appearing in the recipient's Mailbox. The subject line only appears when the recipient opens the item. Use this feature as an additional security measure when prying eyes may obtain information simply by seeing the subject line in the Mailbox.

  • Require Password to Complete Routed Item ” For messages that are sent sequentially using a routing slip (covered in Chapter 3, "Messaging Fundamentals"), each user will be required to enter his or her GroupWise password to mark it "Completed."

    NOTE

    The other security options on the Security tab of the Send Options dialog box enable you to configure the encryption and digital signatures of your messages. These options are only available if you have previously installed an encryption program that is GroupWise enabled.


  • Select a Security Service Provider ” Either the Microsoft Enhanced Cryptographic Provider or Basic Cryptography Provider can be selected.

  • Secure Item Options ” Using S/MIME, this option enables you to encrypt the contents of a message and/or digitally sign the message, using a certificate. The message can then be sent to any recipient internally or over the Internet.

Figure 11.10. The options in the Security tab establish the default encryption for messages.

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Many organizations provide certificates to use with GroupWise. Any certificate that supports the Microsoft Cryptography 1.0 API can be used with GroupWise. This includes Novell's Certificate Server. The Help, Help Topics, Index, S/MIME topic contains more information about S/MIME.

NOTE

As discussed in Chapter 8, you can set message send options on a message-by-message basis. To set send options for an individual message, open the new message window, click the Send Options tab, click the Security button, and select the appropriate options.


If you click the Advanced Options tab, you will be prompted to configure the default advanced security options.

Advanced Security Options

If you set up security options for encryption and/or digital signatures, you will be prompted for your certificate password for each message you send. A portion of your certificate will also be sent with each message for decryption and signature verification.

Your geographic location determines the level of encryption allowed. For example, 128-bit encryption is only allowed in the United States. The Help, Help Topics, Index, S/MIME topic contains more information about encryption levels.

If you receive a message that has been encrypted or digitally signed, you will be prompted to accept a portion of the certificate. Clicking the Advanced Options button on the Security tab will open up the Advanced Security Options dialog box, shown in Figure 11.11, which enables you to set up the following options:

  • Encrypted Item ” Establish your preferred encryption algorithm for messages. (The default is 40 bits.)

  • Signed Item ” Send your message in clear text (default) and/or include your certificate.

  • Certificate Revocation ” Check incoming signed and encrypted messages for certificates that have been revoked , and set the warning level. (This option is disabled by default.)

  • S/MIME Compliance Check ” The version of S/MIME that is decided on as the standard for your messages. (Version 3 is the default.)

Figure 11.11. You use this dialog box to set up the advanced security options, including encryption.

graphics/11fig11.jpg

Regardless of whether you access these security options through the Send Options or Security applet, or set them up for each message as you send it, the encryption and digital signatures add a powerful layer of security to the GroupWise messages you send and receive.



Novell GroupWise 6.5 Users Handbook
Novell GroupWise 6.5 Users Handbook
ISBN: 0789729830
EAN: 2147483647
Year: 2003
Pages: 191

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