Identify the Stakeholders (Process Notes 1.2.4)


Identify all the people who have a vested interest in the product being built: These are the stakeholders. Stakeholders participate in the requirements-gathering phase, as it is the stakeholders who determine the product they need built.

You are looking for people who will be affected by the product or participate in its development. While the stakeholder list must not be so large as to include everyone in the building, neither must it exclude people who have a real interest in the product. To do so will result in later repercussions that may well scuttle your project.

Stakeholders must be individually named. Do not accept "someone from the accounting office."

Here is a checklist of potential stakeholders:

  • Client: The person responsible for paying for the development

  • Customer: The person(s) or group(s) who will pay for the product

  • User (potential at this stage): The person(s) or group(s) who will use the product to do work

  • Sponsor Name: The person with organizational responsibility for the project

  • Marketing Department

  • Developer(s): Person(s) or group(s) responsible for developing the product

  • Domain Expert(s): Sources of subject matter knowledge

  • Technical Expert(s): Person(s) or group(s) who have expertise in the subjects relating to the product's nonfunctional requirements (e.g., machines, legal, operational environment; see the requirements template for an exhaustive list)

  • Tester(s): Person(s) responsible for testing the quality of the requirements

For each stakeholder identify these items:

  • Stakeholder name

  • Stakeholder specialization (e.g., accounting, pricing, manufacturing)

  • Estimated amount of time the stakeholder will need to contribute to the project (It's difficult to know this at blastoff time because it depends on how much you know about the project. but it's worth considering whether you have an indication of the number of days/weeks and the frequency of the involvement.)

Refer to Chapter 3, Project Blastoff, for more guidance in doing a complete stakeholder analysis.

Refer to appendix D, Project Sociology Analysis Templates, for tools to help you analyze the sociology of your project.




Mastering the Requirements Process
Mastering the Requirements Process (2nd Edition)
ISBN: 0321419499
EAN: 2147483647
Year: 2006
Pages: 371

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