| < Day Day Up > |
|
Security Access Sheet (SAS), 34–35
Service Level Agreements (SLAs), 151–55
acceptance, 154
components, 152–55
creation process, 151
as customer satisfaction key, 151
defined, 151
Limitations section, 153
Nonperformance section, 153–54
Objectives section, 153
Optional Services section, 154
Parties to the Agreement section, 153
Scope section, 153
Smoke testing, 227
Software configuration management plan (SCMP), 149–51
configuration control, 150
defined, 149
deltas, 150
tasks, 149
Software Development Life Cycle (SDLC), 168–69
alternative work patterns, 170
model identification, 168–69
models, 168
Software Development Plan (SD), 87–88
defined, 87
items, 87–88
Software Installation Manual (SIM), 96–97
Software process improvement organizations, 21–23
component focus, 22
elements, 21
goals, 23
Software Program Management Office. See SPMO
Software Reengineering Assessment (SRA), 59–60
defined, 59
intangible benefits, 60
tangible benefits, 60
Software Requirements Specification (SRS), 84–85
Software Test Plan (STP)
defined, 104
test variants, 104
in TPC, 114
Software Transition Plan (SWTP), 148
Software User Manual (SUM), 96
Source errors, 131–32
SPMO
BROC role, 28
Business Systems Analyst (BSA), 3–4
change management, 23–25
Executive Stakeholder, 2
financial management, 8–9
implementation thoughts, 230–32
issue management, 13–14
mission statement, 1
most significant activity, 230
organization structure, 4–5
performance reporting, 5–8
Program Manager, 2
Project Coordinator, 3, 181
Project Manager (PM), 3, 9, 14, 33–34, 202
Project Sponsor, 2
quality management, 14–23
roles and responsibilities, 1–4
scope and methodology domain, 231
service areas, 5
staff, 232
test/certification plans, 102–6
understanding, 1–30
vendor management, 9–13
Sponsor Formalization Letter (SFL), 32
Staged deliveries, 169
Status reports (SR), 71–72
Stress Test Plan (SsTP), 103, 113
Subject matter experts (SMEs), 165
Success
factors, 163
as team effort, 166–67
Summary WBS, 186
Support phase, 147–56
completion, 155–56
defined, 147
deliverables checklist, 148
hardware life cycle management plan, 148–49
help desk checklist, 155
MIS hardware/software handoff letter, 148
plan development, 149
roadmap, 147
SLAs, 151–55
software configuration management plan (SCMP), 149–51
Software Transition Plan (SWTP), 148
System-based software design, 218–19
System Infrastructure Requirements (SIR), 82–84
defined, 82
requirements document TOC, 82–84
Systems Engineering Process (SEP), 2
choice of, 229
Microsoft Project with, 180–82
Phase I, 31–51
Phase II, 53–75
Phase III, 77–93
Phase IV, 95–108
Phase V, 111–33
Phase VI, 135–45
Phase VII, 147–56
Phase VIII, 157–61
project plan using, 181
step-by-step process, 180
| < Day Day Up > |
|