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The MethodologyAs discussed in deciding on the order of pilot rollout, executives were to be left to the end of the pilot because of the associated support requirements. Now that the pilot deployment is nearing completion, and the initial speed bumps have been overcome , the executives can be brought online. At this point, the pilot has had some wins and momentum has built. The executives have undoubtedly heard this and are eager to get installed. Their enthusiasm for the project can be used to help mitigate any problems that may arise. If they are excited about the technology, small inconveniences that may have seemed larger earlier on will barely get mentioned. Because they were deployed near the end, the executives will have fresh, positive experiences in mind when it comes time to sign off on deployment. |
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