After Initial Pilot Rollout, Get the Executives Involved

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Martin was ready to take his project to the executives. To prepare for this, the support team for the senior executives was part of the project for weeks ahead of time. This way, if there was anything funny on the desktops they supported, they might be able to catch it. It was unlikely that Martin and his team would be allowed to do the install, so Martin arranged for one of his senior technical people to be with the senior executive support staff during the install.

Jason could not even contemplate getting an executive installed. He did not have the bandwidth or the time. The Windows password replacement was acting up, and many were having a tough time enrolling .


The Methodology

As discussed in deciding on the order of pilot rollout, executives were to be left to the end of the pilot because of the associated support requirements. Now that the pilot deployment is nearing completion, and the initial speed bumps have been overcome , the executives can be brought online. At this point, the pilot has had some wins and momentum has built. The executives have undoubtedly heard this and are eager to get installed. Their enthusiasm for the project can be used to help mitigate any problems that may arise. If they are excited about the technology, small inconveniences that may have seemed larger earlier on will barely get mentioned. Because they were deployed near the end, the executives will have fresh, positive experiences in mind when it comes time to sign off on deployment.

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Biometrics for Network Security
Biometrics for Network Security (Prentice Hall Series in Computer Networking and Distributed)
ISBN: 0131015494
EAN: 2147483647
Year: 2003
Pages: 123
Authors: Paul Reid

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