EXAMPLE: MASS USER SUPPORT IN THEME PARK


EXAMPLE: MASS USER SUPPORT IN THEME PARK

One of the examples of social coordination is mass user navigation in a theme park (see Kurumatani, 2002; Kurumatani, 2003). At present, services such as information providing and reservations for attractions are made possible through conventional web-based agent technology. Our intention is to provide more sophisticated services by using the user's situation. One such service is mass user navigation (Figure 1). People tend to make reservations for a popular attraction regardless of the crowd in front of it, and they might ignore less-crowded despite a fair amount of interest. By coordinating users' intentions and preferences, there is a possibility of controlling resource coordination, such as congestion, while keeping users' satisfied. In other words, mass user navigation means coordinating resources to exchange users' intentions and preferences in order to keep them happy.

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Figure 1: Theme Park Problem
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Figure 2: CONSORTS: Architecture for Ubiuitous Agents

In the following sections, we explain the underlying architecture, called CONSORTS, for ubiquitous agents, and we give the formalization of the mass user navigation. The architecture CONSORTS is designed to provide mass user support, in addition to conventional personal support services, in a ubiquitous computing environment.




(ed.) Intelligent Agents for Data Mining and Information Retrieval
(ed.) Intelligent Agents for Data Mining and Information Retrieval
ISBN: N/A
EAN: N/A
Year: 2004
Pages: 171

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