Joan Preppernau and
Joyce Cox
PUBLISHED BY Microsoft Press A Division of Microsoft Corporation
One Microsoft Way Redmond, Washington 98052-6399
Copyright © 2007 by Joan Preppernau, Joyce Cox, and Online Training Solutions, Inc.
ISBN:9780735623002
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher.
Library of Congress Control Number: 2006937019
Printed and bound in the United States of America.
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Distributed in Canada by H.B. Fenn and Company Ltd.
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Project Editor: Sandra Haynes
Body Part No. X12-64023
About the Authors
Joan Preppernau
Joan is the author of more than a dozen books about Windows and Office, including the popular Microsoft Windows XP Step by Step, and a contributor to the development of the Microsoft certification exams for the 2007 Office system and Windows Vista. Having learned about computers literally at her father's knee, Joan's wide-ranging experiences in various facets of the computer industry contribute to her enthusiasm for producing interesting, useful, and reader-friendly training materials. Joan is the President of Online Training Solutions, Inc. (OTSI) and an avid telecommuter. The power of the Internet and an obsession with technology have made it possible for Joan to live and work in New Zealand, Sweden, Denmark, and various locations in the U.S. during the past 15 years. Having finally discovered the delights of a daily dose of sunshine, Joan has recently settled in San Diego, California, with her husband Barry and their daughter Trinity.
Joyce Cox
Joyce has 25 years' experience in the development of training materials about technical subjects for non-technical audiences, and is the author of dozens of books about Office and Windows technologies. She is the Vice President of Online Training Solutions, Inc. (OTSI). She was President of and principal author for Online Press, where she developed the Quick Course series of computer training books for beginning and intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California. Joyce and her husband Ted live in down-town Bellevue, Washington, and escape as often as they can to their tiny, offline cabin in the Cascade foothills.
The Team
Without the support of the hard-working members of the OTSI publishing team, this book would not exist. Susie Bayers and Marlene Lambert guided the editorial process, and Robert (RJ) Cadranell guided the production process. Jaime Odell copyedited the book, and Jan Bednarczuk created its index. Lisa Van Every laid out the book using Adobe InDesign, and Jeanne Craver processed the graphics. Another important member of our team, Microsoft Press Series Editor Sandra Haynes, provided invaluable support throughout the writing and production processes.
Online Training Solutions, Inc. (OTSI)
OTSI specializes in the design, creation, and production of Office and Windows training products for information workers and home computer users. For more information about OTSI, visit
www.otsi.com