Hour 10. Outlook As a Contact Manager

Contact management is the number two reason people choose to use Outlook. Not only do you use contacts to store email addresses, you can also store phone numbers and mailing addresses in contacts, along with personal information including birthdays, anniversaries, and spouse's or children's names .

In addition to using your contacts as an email address book, you can also use them for mail merges to address letters and envelopes. Many third-party programs access addresses in the Contacts folder.

This hour introduces you to many of the features that make Outlook an excellent contact manager tool. The topics include

Understanding contact forms and fields
Using categories and views to manage your contacts
Creating distribution lists
Using mail merge

By the time you reach the end of this hour, you'll be managing your contacts like a pro.