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A critical aspect of the TOC approach is the accurate identification and elimination of safety time from individual tasks and the subsequent reallocation of a portion of that time into the appropriate project and feeding buffers. Thus, project managers need to be able to accurately identify individual task safety time. In addition, all personnel must buy into the concept that the project and not each individual task should be buffered. To encourage the required behaviors to make the TOC approach work, appropriate individual and group-related performance measures should be established. Additional theoretical and field research in all of the above mentioned areas are needed.
The authors also believe that additional research efforts are desperately needed in the area of effective conflict resolution, especially in multiproject environments. Three suggestions have been offered in the above section. These may be used as a starting point to guide future research efforts.
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