About the Authors
Scott Mueller is president of Mueller Technical Research (MTR), an international research and corporate training firm. Since 1982, MTR has produced the industry's most in-depth, accurate, and effective seminars, books, articles, videos, and FAQs covering PC hardware and data recovery. MTR maintains a client list that includes Fortune 500 companies, the U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to several thousands of PC support professionals throughout the world. Scott personally teaches seminars nationwide covering all aspects of PC hardware (including troubleshooting, maintenance, repair, and upgrade), A+ Certification, and data recovery/forensics. He has a knack for making technical topics not only understandable but entertaining as well; his classes are never boring! If you have 10 or more people to train, Scott can design and present a custom seminar for your organization. Although he has taught classes virtually nonstop since 1982, Scott is best known as the author of the longest running, most popular, and most comprehensive PC hardware book in the world, Upgrading and Repairing PCs, which has not only been produced in more than 17 editions but has also become the core of an entire series of books. Scott has authored many books over the last 20+ years, including Upgrading and Repairing PCs, 1st through 17th and Academic editions; Upgrading and Repairing Laptops 1st and 2nd editions; Upgrading and Repairing Servers; Upgrading and Repairing Windows; Upgrading and Repairing PCs: A+ Certification Study Guide, 1st and 2nd editions; Upgrading and Repairing PCs Technician's Portable Reference, 1st and 2nd editions; Upgrading and Repairing PCs Field Guide; Upgrading and Repairing PCs Quick Reference; Upgrading and Repairing PCs, Linux Edition; Killer PC Utilities; The IBM PS/2 Handbook; and Que's Guide to Data Recovery. Scott has produced several video training packages covering PC hardware, including a six-hour, CD-based seminar titled Upgrading and Repairing PCs Training Course: A Digital Seminar from Scott Mueller. Scott has also produced other videos over the years, including Upgrading and Repairing PCs Video: 12th Edition; Your PC: The Inside Story; as well as two hours of free video training that were included in each of the 10th, and 12th through 17th editions of Upgrading and Repairing PCs, as well as Upgrading and Repairing Laptops, Upgrading and Repairing Windows, and Upgrading and Repairing Servers. Contact MTR directly if you have a unique book, article, or video project in mind, or if you want Scott to conduct a custom PC troubleshooting, repair, maintenance, upgrade, or data-recovery seminar tailored for your organization:
Scott's premiere work, Upgrading and Repairing PCs, has sold well over 2 million copies, making it by far the most popular and longest-running PC hardware book on the market today. Scott has been featured in Forbes magazine and has written several articles for Maximum PC magazine, several newsletters, and the Upgrading and Repairing PCs website. If you have suggestions for the next version of this book, any comments about the book in general, or new book or article topics you would like to see covered, send them to Scott via email at scottmueller@compuserve.com or visit www.upgradingandrepairingpcs.com and click the Ask Scott button. When he is not working on PC-related books or on the road teaching seminars, Scott can usually be found in the garage working on several vehicular projects. Mark Edward Soper is a 23-year veteran of the technology field, emphasizing training, technical writing, and education. He is the president of Select Systems & Associates, Inc., an Evansville-based firm specializing in technical writing and training. Mark is the author or co-author of 15 previous books. His current books include Leo Laporte's Guide to Safe Computing, Leo Laporte's PC Help Desk, Absolute Beginner's Guide to Home Automation, Absolute Beginner's Guide to Home Networking, Easy Digital Cameras, Absolute Beginner's Guide to A+ Certification, and Tech TV's Upgrading Your PC, Second Edition. Mark is also the lead author of the forthcoming Upgrading and Repairing Servers. Mark's books have been translated into several languages, including Chinese, Russian, Czech, Urdu, Spanish, Italian, and French. Mark has also contributed content to many other book series, including Upgrading and Repairing PCs (11th to current 17th edition) and Special Edition Using Windows (Me and XP). In addition to a successful career as a technology book author, Mark is also the author of about 150 articles for computer and technology magazines, most recently for Maximum PC's October 2005 issue. Mark has also contributed chapters to two Maximum PC books: Maximum PC Guide to Building a Dream PC and Maximum PC Ultimate Performance Guide. Mark also teaches adult enrichment classes at Ivy Tech Community College of Indiana, including digital photography, image scanning and archiving, eBay, A+ Certification, and spyware/virus protection. Mark currently provides online tutorials for Skywire Software, a leading source for corporate technology help desk services, and has also provided technology screening questions for ReviewNet, a leading source for technology employment screening services. When he's not working, Mark enjoys photography, researching the history of transportation, church activities, and his grandchildren. Terry William Ogletree is a consultant currently working in New Jersey. He has worked with networked computer systems since 1980, starting out on Digital Equipment PDP computers and OpenVMS-based VAX systems. He has worked with Unix and TCP/IP since 1985 and has been involved with Windows NT and Windows 2000 since they first appeared, as well as the newest additions to the family, Windows XP and the Windows Server 2003 family of servers. Besides being the lead author of the third and fourth editions of this book, he is the author of Windows XP Unleashed 1st Edition, Practical Firewalls, and The Complete Idiot's Guide to Creating Your Own CDs 1st and 2nd Editions. He has also contributed chapters to many other books published by Que, including Microsoft Windows 2000 Security Handbook and Special Edition Using Unix, Third Edition. He is also the author of Fundamentals of Storage Area Networking. When between jobs and not writing for Que, he can often be found on street corners holding a sign that reads "Will work for hundreds of thousands of dollars." |
EAN: 2147483647
Pages: 411