Staying in or going out


All three of the main e-learning responsibilities – manager, develop and e-tutor – can, if required, be contracted out to consultants, producers and freelancers, although some expertise must remain to determine the strategy and manage the outsourcing relationship. So why would an organisation choose to maintain e-learning skills in-house? Clarke: “We have a lot in our favour. We have years of experience working within the company, which means we know our stuff and have the right contacts. We are more flexible than external contractors and can adapt easily to the company’s changing priorities. What’s more, we remain accountable even after the product is delivered, where an outside firm can just vanish.”

Of course, there’s always money. Nugent: “We don’t cross-charge our costs, so internal departments would find external contractors much more expensive by comparison. Not that there’s the demand – our products are well-received and we’re even raising revenue for the firm by re-selling to other companies.”

At e-peopleserve, the same rigorous project management techniques are employed that you would find in any reputable external production company. Farnworth: “We employ a sophisticated technique for estimating the work involved in any project. Once the project is under way, we monitor all the effort being put in to ensure that we’re sticking to budget.” These methods will be tested as e-peopleserve expands its customer base.




E-Learning's Greatest Hits
E-learnings Greatest Hits
ISBN: 0954590406
EAN: 2147483647
Year: 2003
Pages: 198

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net