Performance optimization, which was once considered an art practiced by a gifted group of highly paid consultants , is now accessible to the common DBA via the Oracle Wait Interface methodology. Using OWI, DBAs can precisely identify the major bottlenecks in the system based on time and resolve performance issues by applying the appropriate solution that reduces or bypasses the bottlenecks. This greatly reduces troubleshooting and problem turnaround time, which translates into better productivity and customer service. The greatest thing about OWI is that it really works consistently and reliably, and you can depend on it!