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Caligula, 109
Cannon, Michael, 219
Careers, 1–97
connections and, 55–65
enjoyment of work and, 93–97
false publicity, 77–86
and family, 87–91
flexibility and, 23–31
focus and, 4–5
and luck 33–45
mapping, 3–12
networking and, 55–65
overplanning, 8–12
planning, 3–12
and priorities, 88–89
self-promotion and, 47–54
setbacks, 67–75
shifts in, 68–73
and talents, 13–21
Carelessness, 42–43
Carnahan, Mel, 68
Carrot (as incentive), 27–28
Catholic Church, 11–12, 75
Cell phones, 234–35
Charisma, 183–88
communication and, 186–87
hard work and, 186
knowledge and, 188
leadership and, 185–86
talents and, 185
tough/tender reputation, 187–88
Charities, 148
Checks and balances, 214
Christianity, 145
Clayton, Norma, 16–17, 19, 26–27, 45, 52–53
Clinton, Bill, 11, 74, 139–40, 176, 246
Clothing
appropriate, 152, 156–58
casual, 156
overdressing, 156
sloppy, 152
Clymer, Adam, 15, 116
Commitment, x
Communication. See also Information
with all levels, 198–99
of bad news, 248
brevity and, 212–13
and charisma, 186–87
with clarity, 212–13
and compassion, 248
with confidence, 160–61
of ethics, 173–75
jargon and, 212–13
listening, 211–12
and trust, 229–30
Community involvement, 53–54, 147–48
Compassion, 248
Confidence
burnout and, 181–82
charisma and, 184
speaking with, 160–61
Confidentiality agreements, 129–30
Conflict, 221–25
controlling emotions in, 224–25
importance of controlling, 221–22
meetings to resolve, 222–23
with an outside party, 224–25
resolving, 222–25
senior official presentations, 224–25
due to a transgression, 223–24
Connections, 55–65
affirmative action and, 64–65
etiquette, 58–60
limits of, 55–59, 63–64, 65
payback, 62–63
sincerity and, 59–61
Consistency, 230–31
Consultants, 215–16, 217–18
Cover-ups, 73–75
Creativity, 205–6
Credibility, 245–46
Creighton, Adam, 84–85
Crises, 199–201
Crow, Sheryl, 6, 59–60, 79–80, 136–37, 138, 144, 181
Cruise, Tom, 78
Cultures, 15–17
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