Terms you'll need to understand:
Back-end server
Circular logging
Counter
Demilitarized zone (DMZ)
Event Viewer
Firewall
Front-end server
Hypertext Transfer Protocol (HTTP)
Internet Message Access Protocol version 4 (IMAP4)
Monitor notification
Outlook
Outlook Web Access (OWA)
Post Office Protocol version 3 (POP3)
Remote Procedure Call (RPC)
Secure Sockets Layer (SSL)
Server monitor
Screened subnet
Techniques you'll need to master:
Managing and troubleshooting client connectivity
Managing, monitoring, and troubleshooting infrastructure performance
Managing, monitoring, and troubleshooting data storage
Managing, monitoring, and troubleshooting server health