Client Troubleshooting Tools


One last tool bears mentioning in this chapter for client troubleshooting. The Inbox Repair Tool checks and repairs personal storage folders and may be useful to you if clients keep their mail on a local computer instead of the Exchange server for any reason.

Inbox Repair Tool The Inbox Repair Tool ( SCANPST.EXE ) tests and repairs a personal folder store ( *.pst ). It scans for bad blocks and attempts to rebuild them. If a PST file is corrupted beyond repair, this program will try to evacuate the good blocks of data and remove the corrupted blocks. This program does not need to be run unless there are operational problems with personal folders. On rare occasions, if an Exchange client application is abnormally terminated , a personal folder can become corrupted. You will be notified of the corruption on the next startup of the client application. The Inbox Repair Tool is installed with any installation of Outlook and can be found in the Program Files\Common Files\System\Mapi\1033 directory.

Note ‚  

It ‚ s worth noting that another tool, the OST Integrity Checker ( SCANOST.EXE ), also exists in this location, and it can be used to solve problems with synchronizing OST files with an Exchange server.




MCSA[s]MCSE
MCSA[s]MCSE
ISBN: 735621527
EAN: N/A
Year: 2004
Pages: 160

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