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Chapter 2: Customer Understanding
Figure 2.1: Paper pencil assembly.
Figure 2.2: Function diagram for a mechanical pencil.
Figure 2.3: Ten symbols for process flow charting.
Figure 2.4: Process flow for complaint handling.
Figure 2.5: Kano model framework.
Figure 2.6: Basic quality depicted in the Kano model.
Figure 2.7: Performance quality depicted in the Kano model.
Figure 2.8: Excitement quality depicted in the Kano model.
Figure 2.9: Excitement quality depicted over time in the Kano model.
Figure 2.10: A typical House of Quality matrix.
Figure 2.11: The initial "what" of the customer.
Figure 2.12: The iterative process of "what" to "how."
Figure 2.13: The relationship matrix.
Figure 2.14: The conversion of "how" to "how much."
Figure 2.15: The flow of information in the process of developing the final "House of Quality."
Figure 2.16: Alternative method of calculating importance.
Figure 2.17: The development of QFD.
Chapter 3: Benchmarking
Figure 3.1: The benchmarking continuum process.
Chapter 5: Design for Manufacturability/Assembly (DFM/DFA or DFMA)
Figure 5.1: Trade-off relationships between program objectives (balance design).
Figure 5.2: Sequential approach.
Figure 5.3: Simultaneous approach.
Figure 5.4: Tomorrow's approach ... if not today's.
Figure 5.5: The product development map/guide.
Figure 5.6: Manufacturing system schematic.
Figure 5.7: Approaches to mistake proofing.
Figure 5.8: Major inspection techniques.
Figure 5.9: Functions of mistake-proofing devices.
Chapter 6: Failure Mode and Effect Analysis (FMEA)
Figure 6.1: Types of FMEA.
Figure 6.2: Payback effort.
Figure 6.3: Kano model.
Figure 6.4: A Pugh matrix shaving with a razor .
Figure 6.5: Scope for DFMEA braking system.
Figure 6.6: Scope for PFMEA printed circuit board screen printing process.
Figure 6.7: Typical FMEA header.
Figure 6.8: Typical FMEA body.
Figure 6.9: Function tree process.
Figure 6.10: Example of ballpoint pen.
Figure 6.11: FMEA body.
Figure 6.12: Transferring the failure modes to the FMEA form.
Figure 6.13: Transferring severity and classification to the FMEA form.
Figure 6.14: Transferring causes and occurrences to the FMEA form.
Figure 6.15: Transferring current controls and detection to the FMEA form.
Figure 6.16: Area chart.
Figure 6.17: Transferring the RPN to the FMEA form.
Figure 6.18: Action plans and results analysis.
Figure 6.19: Transferring action plans and action results on the FMEA form.
Figure 6.20: FMEA linkages.
Figure 6.21: The learning stages.
Figure 6.22: Pen assembly process.
Chapter 7: Reliability
Figure 7.1: Bathtub curve.
Figure 7.2: A series block diagram.
Figure 7.3: A parallel reliability block diagram.
Figure 7.4: A complex reliability block diagram.
Figure 7.5: The Weibull distribution for the example.
Figure 7.6: Control factors and noise interactions.
Figure 7.7: An example of a parameter design in reliability usage.
Chapter 9: Design of Experiments
Figure 9.1: An example of a partially completed fishbone diagram.
Figure 9.2: An example of interaction.
Figure 9.3: Example of cause-and-effect diagram.
Figure 9.4: Plots of averages (higher responses are better).
Figure 9.5: A linear example of a process with several factors.
Figure 9.6: Contrasts shown in a graphical presentation.
Figure 9.7: First round testing.
Figure 9.8: Second round testing.
Figure 9.9: Linear graph for L4.
Figure 9.10: The orthogonal array (OA), linear graph (LG), and column interaction for L9.
Figure 9.11: Three-level factors in a L8 array.
Figure 9.12: Traditional approach.
Figure 9.13: Nominal the best.
Figure 9.14: Smaller the better.
Figure 9.15: Larger the better.
Figure 9.16: A comparison of C
pk
and loss function.
Figure 9.17: Plots of averages (higher responses are better).
Figure 9.18: ANOVA decomposition of multi-level factors.
Figure 9.19: Factors not linear.
Figure 9.20: Plots of the average standard deviation by factor level.
Figure 9.21: Factor effects.
Figure 9.22: Factor effects.
Chapter 10: Miscellaneous Topics Methodologies
Figure 10.1: Quality cost The quality control system.
Figure 10.2: Costs.
Chapter 11: Innovation Techniques Used in Design for Six Sigma (DFSS)
Figure 11.1: A typical branching using signal flow graph.
Figure 11.2: A simple example with signal flow graph.
Figure 11.3: A hypothetical design process.
Figure 11.4: The graph transmission.
Figure 11.5: First few terms of the probability.
Figure 11.6: The effect of a self loop.
Figure 11.7: Node absorption .
Figure 11.8: Order of design matrix showing functional coupling between FRs and DPs.
Figure 11.9: Relationship of axiomatic design framework and other tools.
Chapter 12: Value Analysis/Engineering
Figure 12.1: Relationship of savings potential to time.
Figure 12.2: Project identification sheet.
Figure 12.3: Cost visibility sheet.
Figure 12.4: Cost function worksheet.
Figure 12.5: A form that may be used to direct effort.
Figure 12.6: Second step in the FAST diagram block process.
Figure 12.7: A partial cost function FAST diagram.
Chapter 15: Fundamentals of Finance and Accounting for Champions, Master Blacks, and Black Belts
Figure 15.1: Life cycle of a typical company or product.
Figure 15.2: A pictorial approach of DuPont's formula.
Figure 15.3: Breakeven analysis.
Chapter 16: Closing Thoughts About Design for Six Sigma (DFSS)
Figure 16.1: The DFSS model.
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Six Sigma and Beyond: Design for Six Sigma, Volume VI
ISBN: 1574443151
EAN: 2147483647
Year: 2003
Pages: 235
Authors:
D.H. Stamatis
,
D. H. Stamatis
BUY ON AMAZON
Project Management JumpStart
Defining the Project Goals
Budgeting 101
Executing the Project
Controlling the Project Outcome
Appendix C Sample Project Management Checklists
MySQL Clustering
Installation
Retrieving the Latest Snapshot from BitKeeper
Testing Your Cluster
Managing MySQL Cluster
Individual Programs
Introducing Microsoft ASP.NET AJAX (Pro - Developer)
Partial Page Rendering
The AJAX Control Toolkit
Built-in Application Services
Remote Method Calls with ASP.NET AJAX
Building AJAX Applications with ASP.NET
File System Forensic Analysis
Bibliography
Removable Media
Metadata Category
Summary
Bibliography
Sap Bw: a Step By Step Guide for Bw 2.0
Creating an InfoCube
Creating an InfoArea
Creating an InfoSource for Characteristic Data
Aggregates
Object Transport
FileMaker 8 Functions and Scripts Desk Reference
Get(FilePath)
Get(SystemNICAddress)
Get(WindowName)
VarianceP()
PHP
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