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General Electric (GE), 1, 4, 5, 104–5, 266
General formulas, 79–84
General Motors, 175
Generic benchmarking, 48
Global competition, 93
Goal
orientation, 125
value-added, 179–80
Government
contracts, 112
regulation, 231
Graphical analysis tools, 37–38
Green belt, 226, 253, 256–57
Guarantees, 26
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