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In this chapter, you learned some of the important tasks that developers must perform to help them gather and understand business and operational requirements. Use surveys, interviewing, and shadowing to capture user requirements, for these procedures will help you understand how the business process works and how the user will interact with the software. Also review operational requirements, such as availability, interoperability, manageability, performance, reliability, scalability, and security. This information will ultimately help you decide which SQL Server 2005 technologies your application will use and the hardware your solution will require.
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