O

object-based security, 68–69

objects. See entities

Office Datasheet Web Parts, 528–531

offline availability, creating custom entities, 232

onChange event

client-side SDK, 451

forcing account number length, 160–161

onChange field event, 146

one-to-many data relationships (entities), 201–204

online Help files, renaming entities, 120

onLoad event

client-side SDK, 451

pre-filling Task Duration and Due Date, 149–152

onLoad form event, 146

onSave event, client-side SDK, 451

onSave form event, 146

open programming interfaces, 9

Opportunity entity, 19

Opportunity relationships sample view, 188

Options command (Tools menu), 193

Order Thank You e-mail template, 35

organization

custom entities, 228

e-mail templates, 31

security structure, 69

Organization (access level), 78

outbound messages, E-Mail Router, 54–55

Outlook

integration of Microsoft CRM, 8

mail merge feature, 58–59

Microsoft CRM 3.0 desktop client, 16

Microsoft CRM 3.0 laptop client, 16

tracking Microsoft CRM data, 7

Web client use while running Outlook, 17–18

Overdue Activities custom view, 184–188

Override Invoice Pricing miscellaneous privilege, 82

Override Order Pricing miscellaneous privilege, 82

Override Quote Pricing miscellaneous privilege, 82

Overwrite action, resolving collisions, 113

owner data type, 123

ownership

creating custom entities, 228

relationships, determination by cascading behavior, 210