List of Tables


Chapter 1: QMS Foundations

Table 1.1: Typical Strategy To Achieve an Effective QMS

Chapter 3: QMS Continual Improvement Framework

Table 3.1: Equivalency of Continuous and Continual Improvement
Table 3.2: Examples of Other Elements That Contain the Continuous Improvement Cycle
Table 3.3: Similarity of Baldrige Criteria for Performance Excellence Versus the ISO 9001:2000 Standard
Table 3.4: Summary of the ISO 9001:2000 Mandatory QMS Documentation Requirements
Table 3.5: Taxonomy Used in This Book (with Typical Types of Documents Noted)

Chapter 4: Recommended QMS Documentation

Table 4.1: The Four Suggested Operational Tiers of ISO 9001:2000 Documentation (Records Can Be Maintained at Any Tier)

Chapter 5: Quality Manual Design

Table 5.1: An Example of Metrics for Hickory Electromechanical Engineering
Table 5.2: Unified Business and Quality Policy Format—Typical Quality Policy Statements Against the Requirements of the Standard That Also Considers the Registrar's Requirements
Table 5.3: Effective SHALLS per ISO 9001:2000 Section and Elements/Clauses
Table 5.4: Concomitant Training Relationships in Standard
Table 5.5: Standard's Concomitance at a Glance
Table 5.6: Examples of Quality Policy Statements
Table 5.7: Required Additional Quality Policy Statements (QPSs) When a Manual:1994 Is Available—Used When Adding Additional ISO 9001:2000 QPSs to a Manual:2000 Formed from Cut-and-Pasted ISO 9001:1994 QPSs or a Manual:1994
Table 5.8: ISO 9001:1994 Cut-and-Paste-at-a-Glance Chart (Use When a 1994 Quality Manual Already Exists and a 2000 Manual Is Formatted)
Table 5.9: ISO 9001:2000 Certification Assessment for Excellent, Inc.
Table 5.10: ISO 9001:2000 Most Difficult Critical Issues (in Order of Difficulty)
Table 5.11: Excellent's ISO 9001:2000 Quality Manual Status—Direct Sequence Manual
Table 5.12: Approximate Shewhart Cycle for ISO 9001:2000
Table 5.13: Quality Manual Contents for a Construction Company (Shewhart Cycle Example)
Table 5.14: Typical Supply-Chain Interface Terminology (* = Standard's Terminology)
Table 5.15: Relationship Between the QSR, ISO 9001:1994, and ISO 9001:2000 National and International Standards
Table 5.16: Comparison of Quality Manual Content Attributes
Table 5.17: Comparative Analysis of Configurations
Table 5.18: Comparison of Corporate Versus Divisional Manuals
Table 5.19: Classification of Potential Manual Readers

Chapter 6: Process Document Design

Table 6.1: Apogee E&M, Inc., Business Process Chart .
Table 6.2: Excellent's Operational Processes
Table 6.3: Design Engineering Process for Apogee E&M, Inc.
Table 6.4: Transfer to Operations Procedure for Apogee E&M, Inc.
Table 6.5: Quality Control Plan for the New Construction Project (Sample Page)

Chapter 7: Procedure Design

Table 7.1: Integrated Process and Work Instruction Document

Chapter 8: Forms and the Control of Records

Table 8.1: Forms Versus Records
Table 8.2: Records Required by the Standard with Typical Actual Records Maintained
Table 8.3: Partial Master Records List of Typical Records

Chapter 9: Other Mandatory Documents

Table 9.1: Other Mandatory Documents "Shall Analysis"
Table 9.2: Typical Standards and Codes To Be Listed

Chapter 10: The Quality Manual Scope of Effort

Table 10.1: Excellent Corporation's Quality Policy Manual Timeline

Chapter 11: Hub Documents

Table 11.1: Typical Hub Document References (Simplified)

Chapter 13: Leadership

Table 13.1: Taking Excellent's Temperature—ISO 9001:2000 Readiness Chart
Table 13.2: Duties of the Steward
Table 13.3: Possible Stewardship Distribution by ISO 9001:2000 Section and Element in a Design and Manufacturing Facility
Table 13.4: Team Member Grouping
Table 13.5: Audit Plan for a Typical Manufacturing Enterprise
Table 13.6: Possible Hierarchial Organizational Structures
Table 13.7: Sector-Specific Impact on ISO 9001 Audits—Example 1
Table 13.8: Sector-Specific Impact on ISO 9001 Audits—Example 2

Chapter 15: Quality Objectives

Table 15.1: Examples of Quality Objective Components by Site Size
Table 15.2: An Example of Flow-Down Quality Metrics
Table 15.3: Location of Quality Objectives Within the ISO 9001:2000 QMS Site Imperatives

Chapter 16: Readership and Form

Table 16.1: Comparison of Documentation System Methods

Chapter 17: The Adverse Effects of Paraphrasing

Table 17.1: Attribute Comparison of ISO 10013 Versus Direct Paraphrasing

Chapter 18: Publication Media

Table 18.1: Decision Matrix for Documentation Systems
Table 18.2: Numbering System for Online Format

Chapter 19: Writing Style

Table 19.1: Example of a Directly Referenced Manual TOC
Table 19.2: Example of an Indirectly Referenced Manual TOC

Chapter 20: Issue Resolution

Table 20.1: Benefits of the Unified QMS (Fully Compliant with the Standard and Integrates Business Strategy with Quality Management)

Chapter 21: QMS Documentation and Implementation Design Rules

Table 21.1: ISO 9001:2000 QMS Design Rules

Chapter 22: Case Study #1: The Growth Corporation Upgrades to ISO 9001:2000

Table 22.1: Growth's Quality Objectives Matrix




ISO 9001(c) 2000 Quality Management System Design
ISO 9001: 2000 Quality Management System Design
ISBN: 1580535267
EAN: 2147483647
Year: 2003
Pages: 155

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