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Objectives action teams (OATs), 242
Online manuals, 202–3
available expertise, 203
graphics, 203
impact, 202
impact on registrars and assessors, 203
projection systems, 203
structured hypertext, 202
training issues, 203
See also Quality manual
Operational linkage, 168, 169
Operational model, 14–16
defined, 14
flow support functions, 15
illustrated, 15
three pillars, 15
Operational sequence, 90, 114–17
defined, 114
sequence comparison, 121–23
value chain, 114–17
See also Quality manual
Operational tiers, 38, 39
content description, 39
example, 38
Organizational requirements, 181–85
Organization(s)
chart, 183
defined, 116
interdivisional relationships, 185
interface chart, 184–85
responsibility and authority legend, 138
without explicit design/quality assurance functions, 215–17
Outsource management, 300
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