Tablet PCs. See portable computers, Chapter 19: Securing Mobile Computers
Take Ownership permission, Managing Ownership Permissions
TAPI (Telephony Application Programming Interface)
configuring client/server telephony, Configuring Client/Server Telephony Support
configuring IP telephony, Configuring TAPI IP Telephony, Using Windows Directory Service
Multicast Conferencing Service Provider, IP Multicast Conferencing
telephony and conferencing overview, TAPI 3.1, Service Providers
Task Kill (Tskill.exe), Task Kill
Task List (Tasklist.exe), Task List
Task Manager (Taskmgr.exe), Ending Processes and Applications That Are Not Responding, Preserving the Core System Processes, Task Manager
TCO (total cost of ownership), Creating and Managing Standard Desktop Configurations
TCP (Transmission Control Protocol), Understanding Transport Layer Protocols, How TCP Communication Works
TCP/IP
accessing Advanced TCP/IP Settings dialog box, TCP/IP Features in Windows XP Professional, Multihoming Considerations
addressingSee IP addressing, Highlights
advanced IP configuration overview, Advanced IP Configuration
alternate configurations, TCP/IP Features in Windows XP Professional
automatic determination of interface based metrics for default gateway assignments, TCP/IP Features in Windows XP Professional
configuring and monitoring computers with Netsh, Using Netsh to Configure and Monitor Computers
configuring ICMP Router Discovery, Manually Configuring Default Gateways
configuring IP addresses on multihomed systems manually, Configuring Multiple Network Adapters or Media Types
configuring IP properties, Configuring IP Properties
configuring IPSec policies, Configuring IPSec Policies, Creating Local IPSec Policies
configuring local IP routing tables, Configuring the Local IP Routing Table, Manually Configuring Default Gateways
configuring multihoming, Configuring Multihoming, Multihoming Considerations
configuring multiple network adapters or media types, Configuring Multiple Network Adapters or Media Types
configuring overview, Highlights, Installing and Configuring TCP/IP
configuring protocol binding order, Configuring the Protocol Binding Order
configuring RIP listening support, Configure RIP Listening Support
creating local IPSec policies, Creating Local IPSec Policies
default installations, Default and Manual Installation of TCP/IP
defining, Defining TCP/IP
domain-based IPSec policies, Configuring Domain based IPSec Policies
filtering, Using TCP/IP Filtering, IP Security and Filtering, TCP/IP Filtering
gateway addresses, Gateway Address
identifying gateways, Determining Methods for Identifying Gateways and Managing Routing Paths
IGMP, TCP/IP Features in Windows XP Professional
installing IP Security Policy Management snap-in, IP Security Policy Management Snap-in
installing overview, Installing and Configuring TCP/IP
installing RIP listening support, Configure RIP Listening Support
interfaces, Interface
Internet layer protocols, Understanding Internet Layer Protocols
internetwork routing strategies, Understanding Internetwork Routing Strategy, IP Packet Transmission
IP Config (Ipconfig.exe), Verifying IP Installation
IP packet transmissions, IP Packet Transmission
IP security overview, IP Security and Filtering
IP Security Policy Management snap-in, IP Security Policy Management Snap-in
IPSec considerations, Considerations for IPSec
IPSec example, Example of IPSec
IPSec overview, IPSec
IPSec policy precedence, IPSec Policy Precedence
local IPSec policies, Configuring Local IPSec Policies, Creating Local IPSec Policies
managing routing paths, Determining Methods for Identifying Gateways and Managing Routing Paths
manual installations, Default and Manual Installation of TCP/IP
manual maintenance limitations, Limitations of Manual Maintenance
manually configuring default gateways, Manually Configuring Default Gateways
manually editing routing tables, Manually Editing the Routing Table, Limitations of Manual Maintenance
metrics, Metric
multicast, TCP/IP Features in Windows XP Professional
multihoming considerations, Multihoming Considerations
name resolutionSee IP name resolution, Highlights
netmasks, Netmask
Netsh, Using Netsh to Configure and Monitor Computers
Netstat.exe, The Netstat.exe Command
network destinations, Network Destination
Network Diagnostics, TCP/IP Features in Windows XP Professional
network requirements, Determining Network Requirements for TCP/IP
networks, TCP/IP Networks
new features, TCP/IP Features in Windows XP Professional
overview, Chapter 18: Implementing TCP/IP Security, TCP/IP and Other Network Protocols, Benefits of TCP/IP, Overview of Windows XP Professional TCP/IP, Table 21-1: Features of TCP/IP in Windows XP Professional
Ping (Ping.exe), Verifying IP Installation
preventing network attacks with IPSec, How IPSec Prevents Network Attacks
routed protocol vs. routing protocol, Understanding Internetwork Routing Strategy
routing strategies, Understanding Internetwork Routing Strategy, IP Packet Transmission
security. See TCP/IP security, Chapter 18: Implementing TCP/IP Security
specifying default gateways, Manually Configuring Default Gateways
transport layer protocols, Understanding Transport Layer Protocols
troubleshooting ARP cache, Clearing the ARP Cache
troubleshooting configurations with IP Config (Ipconfig.exe), Checking the Configuration with Ipconfig
troubleshooting default gateways, Verifying the Default Gateway
troubleshooting gateways, Troubleshooting Gateways
troubleshooting IP security, Checking IP Security
troubleshooting network connections with Ping and PathPing, Testing the Network Connection with Ping and PathPing
troubleshooting overview, TCP/IP Troubleshooting
troubleshooting packet filtering, Checking Packet Filtering
troubleshooting paths with Tracert, Troubleshooting Routing
troubleshooting remote host connections, Troubleshooting Routing
troubleshooting remote hosts, Pinging a Remote Host, Table 21-6: Ping Error Messages
troubleshooting routing tables with route tools, Troubleshooting Routing
troubleshooting routings, Troubleshooting Routing, Troubleshooting Gateways
troubleshooting server connections, Troubleshooting Routing
troubleshooting tools, TCP/IP Troubleshooting Tools, Checking Packet Filtering
verifying IP installations, Verifying IP Installation
TCP/IP security
Afd.sys, Configuring Registry Settings
banner grabbing, Port Scanning
best practices, Best Practices
configuring, Configuring TCP/IP Security in Windows 2000 and Windows XP, Table 18-7: Description of Information Logged by ICF
denial-of-service attacks, Denial of Service
DNS registration, Implementing Basic TCP/IP Security
dynamic backlog, Configuring Registry Settings
File and Printer Sharing for Microsoft Networks, Implementing Basic TCP/IP Security
filtering, Using TCP/IP Filtering, Using Internet Connection Firewall in Windows XP, Table 18-7: Description of Information Logged by ICF
half scan, Port Scanning
ICF, Using Internet Connection Firewall in Windows XP, Table 18-7: Description of Information Logged by ICF
ICS, Using Internet Connection Firewall in Windows XP
IPSec, Using IPSec, Using IPSec Logs in Windows 2000 and Windows XP
land attacks, Spoofing
NetBT (NetBIOS over TCP/IP), Implementing Basic TCP/IP Security
overview, Chapter 18: Implementing TCP/IP Security
ping sweeps, Port Scanning
port enumeration, Port Scanning
port scanning, Port Scanning
Portqry.exe, Port Scanning
session hijacking, Spoofing
smurf attacks, Spoofing
spoofing, Spoofing
threats, Common Threats to TCP/IP, Denial of Service
Winsock (Windows Sockets), Configuring Registry Settings
telephone dialing rules, setting, Specifying [TapiLocation] Options
telephony and conferencing
client/server telephony, Client/Server Telephony
configuringSee configuring telephony and conferencing, Configuring Telephony and Conferencing
environments, list of, Telephony Environments
H.323 protocol, H.323 Protocol
installingSee configuring telephony and conferencing, Configuring Telephony and Conferencing
IP multicast conferencing, IP Multicast Conferencing
IP telephony, IP Telephony
ISDN, Integrated Services Digital Network
MSP, Service Providers
overview, Highlights, Overview of Telephony and Conferencing
PBX, Private Branch Exchange
PSTN, Public Switched Telephone Network
QoS, Quality of Service, QoS Components for Windows XP Professional
SIP, Session Initiation Protocol, RTC Client APIs
TAPI, TAPI 3.1, Service Providers
troubleshooting conferencing applications, Troubleshooting Conferencing Applications
troubleshooting H.323, Troubleshooting Conferencing Applications
troubleshooting modems, Troubleshooting Modems
troubleshooting multicast conferences, Troubleshooting Conferencing Applications
troubleshooting PSTN, Troubleshooting PSTN Telephony
TSP, Service Providers
Telephony Application Programming InterfaceSee TAPI (Telephony Application Programming Interface), TAPI 3.1
telephony service provider (TSP), Service Providers
Telnet Client and Telnet Server, Interoperability with UNIX
Telnet.exe, Telnet
templates
certificate, Using Enterprise Certification Authorities to Issue Certificates
securitySee security templates, Security Templates
Terminal Server User built-in security principal, Built-in Security Principals
Terminal Services
multilingual deployments, Determining Roaming User Needs
policies, Enabling Group Policy on an Individual Computer, Table 8-4: Group Policy Settings That Affect Remote Desktop
Remote Assistance, Remote Desktop Overview
Terminal Services. See also Remote Desktop, Chapter 8: Configuring Remote Desktop
testing
application compatibility, Testing Commercial Applications, Testing Custom Applications
deployment plans, Testing and Piloting the Deployment Plan
hardware compatibility, Hardware Compatibility List
hardware, new or replacement, Using Incompatible or Untested Hardware
service pack deployments, Testing the Deployment in Your Environment
user accounts, Testing a Workgroup User Account, Testing a Domain User Account
text print job format, Print Job Formats
TFTPD (Trivial File Transfer Protocol Daemon), Before You Use RIS
third-party backup programs, Files from Third-Party Backup Programs
third-party software DVD decoder, Third-party software DVD decoder
THREAD_STUCK_IN_DEVICE_DRIVER Stop message, Stop 0x000000EA or THREAD_STUCK_IN_DEVICE_DRIVER, Resolving the Problem
threads, Defining Terms
time zones, presetting, Presetting Time Zones, Specifying [TapiLocation] Options
ToggleKeys, Keyboard Audio Cues, ToggleKeys for Users Who Inadvertently Activate the Lock Keys
Token Ring, Token Ring
toolbars, language, Simplifying Multiple Language Access on Desktops
tools
Add or Remove Programs, Add or Remove Programs
Apmstat.exe, Determining APM BIOS Compatibility
applicationSee application and service tools, Application and Service Tools
ASRSee ASR (Automated System Recovery), Automated System Recovery
Autochk.exe, Running Autochk When the Computer Restarts, Using the /c Parameter to Run Autochk on Excluded Volumes
automating installation overview, Choosing an Automated Installation and Customization Tool
Backup ToolSee Backup Tool (NTBackup.exe), Using the Backup Tool
Boot.ini Configuration Editor (Bootcfg.exe), Reviewing and Correcting Boot.ini Settings on x86-based Systems, Bootcfg
Cacls.exe, Using CACLs
Chkdsk.exeSee Chkdsk.exe, Chkdsk
Chkntfs.exeSee Chkntfs.exe, Chkdsk
cipherSee cipher command, Designating a Data Recovery Agent in a Stand-Alone Environment
Cleanmgr.exe (Disk Cleanup), Check Your Software, Disk Cleanup
CMAK, CMAK
Compact.exe, Using Compact to Compress a Volume
Convert.exeSee Convert.exe, NTFS Conversion Issues for FAT Volumes
CPS, CPS
Debugging ToolsSee Debugging Tools, Stop Message Overview
Dependency Walker (Depends.exe), Dependency Walker
Device Driver Roll Back, Rolling Back Drivers, Rolling Back Drivers, Device Driver Roll Back
Device ManagerSee Device Manager, Device Manager
DirectX Diagnostic Tool (Dxdiag.exe), DirectX Diagnostic Tool, Saving Information, DirectX Diagnostic Tool
DirectX 8.1, DirectX 8.1, DirectX Software Development Kit
disaster recoverySee disaster recovery tools, Disaster Recovery Tools
disk and maintenance, Disk and Maintenance Tools, Restricting Access to Windows Update
Disk Cleanup (Cleanmgr.exe), Check Your Software, Disk Cleanup
Disk DefragmenterSee Defrag.exe; Disk Defragmenter snap-in, Disk Defragmenter
DiskPartSee DiskPart, Converting Basic Disks to Dynamic Disks
DiskProbe, DiskProbe, Using DiskProbe to Replace the MBR and Partition Table
Dmdiag.exe, Dmdiag
Dr. Watson (DrWtsn32.exe), Dr. Watson
Driver Query (Driverquery.exe), Driver Query
Error Reporting service, Error Reporting Service, Using Error Reporting, Kernel Mode Reporting, Error Reporting, Kernel Mode Reporting
Event Query (Eventquery.vbs), Event Query
Event Triggers (Eventtriggers.exe), Event Triggers
Event ViewerSee Event Viewer, Event Viewer
File Signature Verification (Sigverif.exe), File Signature Verification
file system, list of, File System Tools, Table 13-14: Location of File System Tools
Folder Redirection configuring, Tools for Configuring Folder Redirection, Other Server Environments
Fsutil.exeSee Fsutil.exe, Managing Disks from the Command Line by Using Fsutil
Ftonline.exe, Preparing Multidisk Volumes for Windows XP Professional
GetMac (Getmac.exe), GetMac
Global Flags Editor (Gflags.exe), Global Flags Editor
Group Policy Results (Gpresult.exe), Disabling Startup Programs for Computers on a Network, Group Policy Results
Group Policy Update (Gpupdate.exe), Group Policy Update
Group PolicySee Group Policy, Group Policy Snap-in
IP Config (Ipconfig.exe), Verifying IP Installation, Checking the Configuration with Ipconfig, IP Config
Kernel Debugger (Kd.exe), Using Kernel Debugger (Kd.exe), Kernel Debugger
Ksetup, Kerberos Interoperability
Last Known Good Configuration, Restoring to the Last Known Good Configuration, Restoring to the Last Known Good Configuration, Last Known Good Configuration
maintenance, Maintenance and Troubleshooting Tools, Disk and Maintenance Tools, Restricting Access to Windows Update
Memory Pool Monitor (Poolmon.exe), Memory Pool Monitor
msiexec.exe, Installing Windows Installer User Interface Language Packages
Multilingual Document Consultant, Tools for Troubleshooting Multilingual Issues
NetBT Statistics (Nbtstat.exe), NetBT Statistics
Netsh, Using Netsh to Configure and Monitor Computers, Netsh
Netstat.exe, The Netstat.exe Command, Netstat
Network Connectivity Tester (Netdiag.exe), Tools for Troubleshooting, Network Connectivity Tester
Network Monitor Capture Utility (Netcap.exe), Network Monitor Capture Utility
networking, Networking Tools, PathPing
Nltest.exe, Testing a Domain User Account, Establishing a Secure Channel
Nslookup, NSLookup
NTBackup.exeSee Backup Tool (NTBackup.exe), Using the Backup Tool
OCA Web site, Online Crash Analysis Web Site
Openfiles (Openfiles.exe), OpenFiles
PathPing (Pathping.exe), Testing the Network Connection with Ping and PathPing, PathPing
Performance snap-in (Perfmon.msc), Performance Snap-in
Phone Book Administrator, CPS
Phone Book Service, CPS
Ping (Ping.exe), Verifying IP Installation, Testing the Network Connection with Ping and PathPing
Portqry.exe, Port Scanning
Process and Thread Status (Pstat.exe), Process and Thread Status
Recovery ConsoleSee Recovery Console, Recovery Console
Regedit.exe (registry editor), Using the Registry Editor to Configure System Restore, Registry Editor, Registry Subtrees
Remote Desktop ConnectionSee Remote Desktop Connection, Remote Desktop Connection
Remote Installation Preparation tool, Before You Use RIS, Preparing for Client Configuration, Using the Remote Installation Preparation Tool, Riprep Rules and Restrictions, Creating a RIS image
remote management toolsSee remote management tools, Remote Management Tools
Riprep.exe, Before You Use RIS, Preparing for Client Configuration, Using the Remote Installation Preparation Tool, Riprep Rules and Restrictions, Creating a RIS image
RunAs, Using RunAs to Start a Program, RunAs (Command-Line Tool), RunAs (GUI Feature)
safe mode, Starting in Safe Mode, Using Safe Mode, Safe Mode Bypasses Startup Programs
SC (Sc.exe)See SC (Sc.exe), SC
Secedit.exe, Working with Local Security Policy, Configuring and Analyzing Operations by Using Secedit.exe
Security Configuration Tool Set, Creating a Restricted Group Policy, Inheriting, Overwriting, and Ignoring Policy Changes
security policy, Working with Local Security Policy
Shutdown Event Tracker, Shutdown Event Tracker
Support Tools, Support Tools, Table 4-1: Support Tools That Aid in Deployment, Preparing Multidisk Volumes for Windows XP Professional
System Configuration UtilitySee System Configuration Utility (Msconfig.exe), System Configuration Utility
System File Checker (Sfc.exe), System File Checker
system file tools, System File Tools, System File Checker
System Information (Msinfo32.exe), System Information, Checking the Operating System Configuration, System Information
System Preparation toolSee Sysprep.exe (System Preparation tool), System Preparation Tool
System RestoreSee System Restore, Data Recovery Implementation Considerations
Systeminfo (Systeminfo.exe), Systeminfo
Task Kill (Tskill.exe), Task Kill
Task List (Tasklist.exe), Task List
Task Manager (Taskmgr.exe), Ending Processes and Applications That Are Not Responding, Preserving the Core System Processes, Task Manager
TCP/IP troubleshooting, TCP/IP Troubleshooting Tools, Checking Packet Filtering
troubleshootingSee troubleshooting tools, Appendix D: Tools for Troubleshooting
USMT, Using the User State Migration Tool
Whoami, Using Whoami
WinDbg Debugger (Windbg.exe), Using WinDbg Debugger (Windbg.exe), Kernel Debugger
Windows Media Tools, Windows Media Tools and Features
winver.exe, Review Your System s History
tools. See also services; snap-ins, Application and Service Tools
top of the stack, Defining Terms
total cost of ownership (TCO), Creating and Managing Standard Desktop Configurations
Total Sectors field, Relative Sectors and Total Sectors Fields
traffic shaping, Support for QoS in Windows XP Professional
Transmission Control Protocol (TCP), Understanding Transport Layer Protocols, How TCP Communication Works
transport mode, Using IPSec Transport Mode
triple-DES, Components of EFS, Enabling 3DES
Trivial File Transfer Protocol Daemon (TFTPD), Before You Use RIS
troubleshooting
addressing, Troubleshooting IP Addressing
ASR tool, Automated System Recovery
authentication, Auditing and Troubleshooting, Security Event Messages
Autochk.exe, Running Autochk When the Computer Restarts, Using the /c Parameter to Run Autochk on Excluded Volumes
BIOS, Check Firmware Versions
boot sector viruses, Boot Sector Viruses, How MBR and Boot Sector Viruses Affect Windows XP Professional, Treating an MBR or Boot Sector Virus Infection, Avoid Using the Fixmbr Command to Treat Viruses
cables and connectors, Other Disk Problems
checklist, Summary and Checklist, Table 25-3: Troubleshooting Checklist
Chkdsk.exeSee Chkdsk.exe, Chkdsk
Chkntfs.exeSee Chkntfs.exe, Chkdsk
CMOS problems, Other Disk Problems
comparing system settings and configurations, Compare System Settings and Configurations
concepts, Troubleshooting Concepts, Check Firmware Versions
conferencing applications, Troubleshooting Conferencing Applications
connections, Internet access configuration problems, Troubleshooting Common Internet Access Configuration Problems, Troubleshooting Common Internet Access Configuration Problems
connections, list of tools, Troubleshooting Tools
connections, local area configuration problems, Troubleshooting Common Local Area Configuration Problems, Troubleshooting Common Local Area Configuration Problems
connections, remote access configuration problems, Troubleshooting Common Remote Access Configuration Problems
Device Manager error codes, Appendix F: Device Manager Error Codes, Table F-1: Device Manager Error Codes
Device Manager, using, Device Manager
digital media audio CDs, Troubleshooting an Audio CD
digital media CD recordings, Troubleshooting CD Recording
digital media DVDs, Troubleshooting DVD
digital media MIDI files, Troubleshooting MIDI Files
digital media overview, Troubleshooting Digital Media
digital media playback of WAV files, Troubleshooting Playback of WAV Files
digital media playing problems, Common Problems with Playing Digital Media
Disk Defragmenter toolsSee Defrag.exe; Disk Defragmenter snap-in, Disk Defragmenter
Disk Management snap-inSee Disk Management snap-in, Disk and Volume Status Descriptions
disk sectors critical for startup, Disk Sectors Critical to Startup
disk status descriptions, Disk and Volume Status Descriptions, Unreadable
DiskProbe, DiskProbe, Using DiskProbe to Replace the MBR and Partition Table
disks overview, Chapter 26: Troubleshooting Disks and File Systems, Table 26-2: Enhancements Since Windows NT 4.0
Dmdiag.exe, Dmdiag
documenting changes, Not Documenting Changes while Troubleshooting, Document Changes to Hardware and Software
documenting results, Document and Evaluate the Results, Write an Action Plan
EFS, Troubleshooting EFS, Common Error Messages
file systems overview, Chapter 26: Troubleshooting Disks and File Systems, Table 26-2: Enhancements Since Windows NT 4.0
files and folders management, Troubleshooting Files and Folders Management
firmware, Check Firmware Versions
Folder Redirection, Troubleshooting Files and Folders Management
Group Policy, Troubleshooting Group Policy and System Policy
H.323 for telephony and conferencing, Troubleshooting Conferencing Applications
hardware, Troubleshooting Hardware by Using Device Manager, Isolate and Resolve Hardware Problems, Using Incompatible or Untested Hardware
IEEE 1394 bus devices, Troubleshooting IEEE 1394 Bus Devices
improving computing environment, Improve the Computing Environment
internal adapters, Troubleshooting Network and Other Internal Adapters, Table 9-5: Suggestions for Troubleshooting Network and Other Internal Adapters
IP addressing, Troubleshooting IP Addressing
IP name resolution, Troubleshooting Name Resolution and Addressing, DNS Error Messages
joining networks, Troubleshooting Joining Networks
logon, Auditing and Troubleshooting, Security Event Messages, Troubleshooting Logon Problems
maintenance guidelines for virus avoidance, Guidelines for Avoiding Viruses
MBR viruses, Viruses That Affect the MBR and Boot Sectors, How MBR and Boot Sector Viruses Affect Windows XP Professional, Treating an MBR or Boot Sector Virus Infection, Avoid Using the Fixmbr Command to Treat Viruses
modem diagnostics, Modem Diagnostics
modem logging, Modem Logging
modems, Troubleshooting Modems
modems for telephony and conferencing, Troubleshooting Modems
monitoring logs, Monitor System and Application Logs
multicast conferences, Troubleshooting Conferencing Applications
multilingual applications, Troubleshooting Multilingual Issues, Verifying Application Compatibility
multiple monitors, Troubleshooting Multiple Monitors
My Network Places, Troubleshooting My Network Places
name resolution, Troubleshooting Name Resolution and Addressing, DNS Error Messages
NetBIOS name resolution, Checking NetBIOS Name Resolution, Checking the WINS Configuration
network adapters, Troubleshooting Network and Other Internal Adapters, Table 9-5: Suggestions for Troubleshooting Network and Other Internal Adapters
networking, Troubleshooting Microsoft Networking, Troubleshooting My Network Places
observing effects of diagnostic changes, Not Observing the Effects of Diagnostic Changes
Offline Files, Troubleshooting Files and Folders Management
overview, Highlights, Troubleshooting Overview
pitfalls, avoiding, Avoid Common Pitfalls, Using Incompatible Software
planning for upgrades, Plan for Hardware and Software Upgrades
PPP logging, PPP Logging
printing, Troubleshooting Printing Problems, Troubleshooting Font-Related Printing Problems
proactive measures, Take Proactive Measures, Plan for Hardware and Software Upgrades
problems, identifying, Identify Problem Symptoms, Not Identifying the Problem Adequately
problems, multiple, Troubleshooting Several Problems at One Time
PSTN for telephony and conferencing, Troubleshooting PSTN Telephony
Recovery Console, Recovery Console
Remote Desktop, Troubleshooting Remote Desktop
remote offices, Troubleshooting Remote Office Network Connections
repairing damaged MBRs, Repairing Damaged MBRs and Boot Sectors in x86-based Computers, Using a Disk Editor to Replace the Boot Sector
replacing boot sectors, Replacing the Boot Sector, Using a Disk Editor to Replace the Boot Sector
restoring previous settings, Not Restoring Previous Settings
Setup, Troubleshooting Windows XP Professional Setup
shutdown problems, Resolving Shutdown Problems, Resolving Shutdown Problems
software, Isolate and Resolve Software Issues, Using Incompatible Software
startupSee troubleshooting startup, Chapter 27: Troubleshooting Startup
Stop messagesSee Stop messages, Stop Messages for Disks and File Systems
strategies, Troubleshooting Strategies, Plan for Hardware and Software Upgrades
summary, Summary and Checklist, Table 25-3: Troubleshooting Checklist
system history, Review Your System s History, Compare System Settings and Configurations
System Policy, Troubleshooting Group Policy and System Policy
TCP/IP ARP cache, Clearing the ARP Cache
TCP/IP configurations using IP Config (Ipconfig.exe), Checking the Configuration with Ipconfig
TCP/IP default gateways, Verifying the Default Gateway
TCP/IP gateways, Troubleshooting Gateways
TCP/IP network connections using Ping and PathPing, Testing the Network Connection with Ping and PathPing
TCP/IP overview, TCP/IP Troubleshooting
TCP/IP packet filtering, Checking Packet Filtering
TCP/IP paths using Tracert, Troubleshooting Routing
TCP/IP remote host connections, Troubleshooting Routing
TCP/IP remote hosts, Pinging a Remote Host, Table 21-6: Ping Error Messages
TCP/IP routing tables using route tools, Troubleshooting Routing
TCP/IP routings, Troubleshooting Routing, Troubleshooting Gateways
TCP/IP security, Checking IP Security
TCP/IP server connections, Troubleshooting Routing
TCP/IP tools, TCP/IP Troubleshooting Tools, Checking Packet Filtering
technical resources, Check Technical Information Resources
toolsSee troubleshooting tools, Appendix D: Tools for Troubleshooting
USB devices, Troubleshooting a Universal Serial Bus Device, USB User Interface Error Detection
video adapters, Troubleshooting Video Adapters, Troubleshooting Multiple Monitors
volume status descriptions, Volume Status Descriptions, Unknown
written action plan, Write an Action Plan
troubleshooting startup
applications not responding, Ending Processes and Applications That Are Not Responding
ASR tool, Saving System Files and Settings by Using Automated System Recovery, Saving System Files and Settings by Using Automated System Recovery
boot logging, Boot Logging
Boot.ini settings, Reviewing and Correcting Boot.ini Settings on x86-based Systems
core system processes, Preserving the Core System Processes
Device Manager, Checking the Operating System Configuration
disabling applications and processes temporarily, Temporarily Disabling Applications and Processes, Preserving the Core System Processes
disabling services temporarily, Temporarily Disabling Services, Event Viewer (Eventvwr.msc)
disabling services using Recovery Console, Using Recovery Console to Disable Services
disabling services using Services (Services.msc) snap-in, Disabling Services by Using the Services Snap-in
disabling services using System Configuration Utility (Msconfig.exe), Disabling Services with the System Configuration Utility
disabling startup programs for networked computers, Disabling Startup Programs for Computers on a Network
disabling startup programs manually, Manually Disabling Startup Programs, Preserving the Core System Processes
disabling startup programs using Group Policy, Disabling Startup Programs by Using the Group Policy Snap-in
disabling startup programs using SHIFT key, Disabling Startup Programs by Using the SHIFT Key
disabling startup programs using System Configuration Utility (Msconfig.exe), Disabling Startup Programs by Using the System Configuration Utility
disk-related problems, Diagnosing Disk-related Problems, Diagnosing Disk-related Problems
Dr. Watson (DrWtsn32.exe), Dr. Watson
Error Reporting service, Error Reporting Service, Using Error Reporting, Kernel Mode Reporting, Error Reporting, Kernel Mode Reporting
Event Viewer, Event Viewer (Eventvwr.msc)
hardware configurations, simplifying, Simplifying Your Hardware Configuration, Simplifying Your Hardware Configuration
hardware conflict checking, Checking the Operating System Configuration, Checking the Operating System Configuration
hardware problem checking, Checking Your Hardware, Checking Your Hardware
hardware problem overview, Recovering from Hardware-related Problems
Last Known Good Configuration, Restoring to the Last Known Good Configuration, Restoring to the Last Known Good Configuration
managing services using SC (Sc.exe), Managing Services by Using Sc.exe
NVRAM startup settings, Reviewing and Correcting NVRAM Startup Settings on Itanium-based Systems, Nvrboot.efi
overview, Chapter 27: Troubleshooting Startup
parallel Windows XP Professional installations, Performing a Parallel Windows XP Professional Installation, Performing a Parallel Windows XP Professional Installation
power management problems, Resolving Power Management Problems on x86-based Systems, Recovering from a Failed Hibernation
process for startup and recovery overview, Following a Process for Startup and Recovery
processes not responding, Ending Processes and Applications That Are Not Responding
recovering from failed hibernation, Recovering from a Failed Hibernation
recovering from failed standby, Recovering from a Failed Standby
Recovery Console, Using Recovery Console, Recovery Console Alternatives, Reviewing and Correcting Boot.ini Settings on x86-based Systems, Using Recovery Console to Recover from Startup Problems
rolling back drivers, Rolling Back Drivers, Rolling Back Drivers
safe mode, starting in, Starting in Safe Mode
service dependencies, determining, Determining Service Dependencies
Session Manager (Smss.exe), Session Manager
shutdown problems, Resolving Shutdown Problems, Resolving Shutdown Problems
startup phases for Itanium-based systems, Startup Phases for Itanium-based Systems, Plug and Play Device Detection for Itanium-based Systems
startup phases for x86-based systemsSee startup phases for x86-based systems, Startup Phases for x86-based Systems
startup process overview, Understanding the Startup Process
startup process summary, Summary of the Startup Process, Table 27-9: Files Processed During Startup
System Information (Msinfo32.exe), System Information, Checking the Operating System Configuration, System Information
Task Manager (Taskmgr.exe), Ending Processes and Applications That Are Not Responding, Preserving the Core System Processes
undoing changes using System Restore, Using System Restore to Undo Changes
uninstalling software, Uninstalling Software
troubleshooting tools
application and serviceSee application and service tools, Application and Service Tools
debuggingSee Debugging Tools, Built-in tools
disaster recoverySee disaster recovery tools, Disaster Recovery Tools
disk and maintenance, Disk and Maintenance Tools, Restricting Access to Windows Update
Help and Support Center, Help and Support Center, My Computer Information in Help and Support Center
installing, Installing and Running Troubleshooting Tools, Help and Support Center
My Computer Information, My Computer Information in Help and Support Center
networking, Networking Tools, PathPing
overview, Maintenance and Troubleshooting Tools, Appendix D: Tools for Troubleshooting, Table D-1: Using This Appendix
remote managementSee remote management tools, Remote Management Tools
running, Installing and Running Troubleshooting Tools, Help and Support Center
system file, System File Tools, System File Checker
Tskill.exe (Task Kill), Task Kill
TSP (telephony service provider), Service Providers
tunnel mode, Using IPSec Tunnel Mode
tunnel settings, Tunnel Settings
TWAIN Data Source Manager (DSM), TWAIN Data Source Manager
type command, More or Type