Chapter 2: Managing E-Mail Messages

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Overview

In today's business world, e-mail is an essential method of communication. But when you use your e-mail regularly and receive a large volume of messages, it can be difficult to manage them all. Microsoft Office Outlook 2003 has many features to help you read, organize, find, and store e-mail messages quickly.

You can choose to view your messages in a way that makes it easier for you to scan, read, and respond to them. You can organize your messages in folders, search for messages by category and other criteria, and archive your messages in Outlook or on your hard disk.

See Also 

Do you need only a quick refresher on the topics in this chapter? See the Quick Reference entries on pages xxx-xxxii.

Important 

 CD-ROM   Before you can use the practice files in this chapter, you need to install them from the book's companion CD to their default location. See 'Using the Book's CD-ROM' on page xiii for more information.

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