Where to Find Specific Skill Areas in This Book

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The following tables provide a list of the skill areas measured on the A+ Certification exam. The tables list the skill and where in this book you will find the lessons related to that skill.

A+ Core Service Technician Examination

The objectives for the core exam focus on computer hardware. Information relevant to the core exam objectives can be found in every chapter in this training kit, except in those that cover specifically MS-DOS or Windows.

Skill Area Measured Location in Book
Installation, Configuration, and UpgradingAny chapter containing information specific to devices (printers, monitors, drives, and so on). Focus on Chapters 8-12 and 14.
Diagnosing and Troubleshooting Any chapter containing information specific to devices (printers, monitors, drives, and so on). Focus on Chapters 8-13.
Safety and Preventive Maintenance Focus on Chapters 13 and 19. Other safety and preventive maintenance tips are found in the sections that cover a specific device.
Motherboard/Processor/Memory Chapters 4, 6, and 7.
Printers Chapter 12.
Portable Systems Chapter 18.
Basic Networking Chapter 18.
Customer Satisfaction Chapter 20.

A+ DOS/Windows Service Technician Exam

The majority of information for this exam is found in Chapters 15, 16, and 17. Specific information regarding a device will be found in the chapter that covers that device.

Skill Area Measured Location in Book
Function, Structure, Operation and File Management Chapters 15, 16, and 17.
Memory Management Chapters 15, 16, and 17. Also see Chapter 7.
Installation, Configuration, and Upgrading Chapters 15 and 16.
Troubleshooting Chapters 15 and 17.
Networks Chapters 15, 16, and 17. Also see Chapters 12 and 18.



Microsoft Corporation - A+ Certification Training Kit
Microsoft Corporation - A+ Certification Training Kit
ISBN: N/A
EAN: N/A
Year: 2000
Pages: 127

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