Abbreviated Bibliography


Abbreviated Bibliography

Aczel, Amir D. Complete Business Statistics (2nd ed.). Homewood, IL: Richard D. Irwin, Inc., 1993.

Aft, Lawrence S. Productivity, Measurement, and Improvement. Milwaukee, WI: Quality Press, 1983.

Alreck, Pamela L. and Robert B. Settle. The Survey Research Handbook. Homewood, IL: Richard O. Irwin, Inc., 1985.

Alsup, Fred and Ricky M. Watson. Practical Statistical Process Control. New York: Van Nostrand Reinhold, 1993.

Amsden, Robert T, Howard E. Butler and Davida M. Amsden. SPC Simplified. White Plains, NY: Quality Resource, 1989.

AT&T. Process Quality Management & Improvement Guidelines. Indianapolis, IN: AT&T Publication Center, 1988.

AT&T. Statistical Quality Control Handbook (Select Code 700-444). Charlotte, NC: Delmar Printing Company, 1985.

Aubrey, Charles A., II and Patricia K. Felkins. Teamwork: Involving People in Quality and Productivity Improvement. New York: Quality Resources, 1988.

Backstrom, Charles H. and Gerald Hursh-Cesar. Survey Research (2nd ed.). New York: John Wiley & Sons, Inc., 1981.

Berger, Roger W. and Thomas Pyzdek Quality Engineering Handbook. New York: ASQC Quality Press, 1992.

Bissell, Derek. Statistical Methods for SPC and TQM. London: Chapman and Hall, 1994.

Bogan, Christopher E. and Michael J. English. Benchmarking for Best Practices. New York: McGraw-Hill, Inc., 1994.

Bolton, Robert. People Skills. New York: Simon & Schuster, Inc., 1979.

Born, Gary. Process Management to Quality Improvement. New York: John Wiley & Sons, Inc., 1994.

Boshear, Walton C. and Karl G. Albrecht. Understanding People: Models and Concepts. San Diego, CA: University Associates Inc., 1977.

Brassard, Michael and Diane Ritter. The Memory Jogger II. Methuen, MA: Goal/QPC, 1994.

Braverman, Jerome D. Fundamentals of Statistical Quality Control. Reston, VA: Reston Publishing Company, Inc., 1981.

Brown, Mark G. Baldrige Award Winning Quality (5th ed.). New York: Quality Resources, 1995.

Burr, Irving W. Statistical Quality Control Methods. Milwaukee, WI: ASQC Quality Press, 1979.

Buzan, Tony and Barry Buzan. The Mind Map Book. New York: Penguin Group, 1996.

Camp, Robert C. Benchmarking. Milwaukee, WI: ASQC Quality Press, 1991.

Carruba, Eugene R. and Ronald D. Gordon. Product Assurance Principles: Integrating Design Assurance and Quality Assurance. Milwaukee, WI: Quality Press, 1988.

Christopher, William F. Productivity Measurement Handbook (2nd ed.). Cambridge, MA: Productivity Press, 1985.

Cooper, Donald R. and C. William Emory. Business Research Methods (5th ed.). Homewood, IL: Richard D. Irwin, Inc., 1995.

Couger, Daniel J. Creative Problem Solving and Opportunity Finding. New York: Boyd & Fraser Publishing Company, 1995.

Crosby, Philip B. Quality Is Free. Markham, ON: Penguin Books Canada Ltd., 1980.

Daniels, William R. Group Power.: A Manager's Guide to Using Meetings. San Diego, CA: University Associates, Inc., 1986.

Davenport, Thomas H. Process Innovation. Boston, MA: Harvard Business School Press, 1993.

Davis, Duane and Robert M. Cosenza. Business Research for Decision Making (3rd ed.). Belmont, CA: Wadsworth Publishing Company, 1993.

De Bono, Edward. Chancen: Das Trainingsmodell fuer erfolgreiche Ideensuche. Duesseldorf, Germany: ECON Taschenbuch Verlag GmbH, 1991.

De Bono, Edward. Laterales Denken. Duesseldorf, Germany: ECON Verlag, 1989.

Deeprose, Donna. The Team Coach. New York: AMACOM, 1995.

Delbecg, A. L., A. H. Van de Ven and D. H. Gustafson. Group Techniques for Program Planning. Glenview, IL: Scott, Foresman, 1975

Deming, W. Edwards. Out of Crisis. Cambridge, MA: MIT, Center for Advanced Engineering Study, 1986.

Deming, W. Edwards. Statistical Adjustment of Data. New York: John Wiley & Sons, Inc., 1964.

Dockstader, Steven L. Managing TQM Implementation, Navy Personnel Research and Development Center. Presented at the DoD Depot Maintenance Seminar, Gettysburg, PA, Nov. 1987.

Dow Chemical Company. "America's Quality Coaches." CPI Purchasing, March, 1986.

Dyer, William G. Team Building (2nd ed.). Reading, MA: Addison-Wesley Publishing Company, 1987.

Electronic Systems Division. The ESD Process Improvement Guide. Hanscom AFB, MA: ESD, MITRE, 1991.

Evans, James R. and William M. Lindsay. The Management and Control of Quality (3rd ed.). St.. Paul, MN: West Publishing Company, 1996.

Feigenbaum, Armand V. Total Quality Control (3rd ed.). New York: McGraw-Hill, Inc., 1983.

Federal Quality Institute. Federal Total Quality Management Handbook. Washington, DC: FQI, 1991.

Felkins, Patricia K., Kenneth N. Chakiris and B. J. Chakiris. Change Management. White Plains, NY: Quality Resources, 1993.

Fisher, Kimball. Leading Self-Directing Work Teams. New York: McGraw-Hill, Inc., 1993.

Ford Motor Company. Continuing Process Control and Process Capability Improvement. Dearborn, MI: Statistical Methods Office, 1984.

Foy, Nancy. Empowering People at Work. Brockfield, VT Gower, 1994.

Francis, Dave and Don Young. Improving Work Groups. San Diego, CA: University Associates, Inc., 1979.

Fukuda, Ryuji. 623 623. Portland, OR: Productivity, Inc., 1997

Gaither, Norman. Production and Operations Management (5th ed.). Fort Worth, TX: The Dryden Press, 1992.

Gelb, Michael J. Thinking for a Change. New York: Harmony Books. 1995.

Geschka, H. "Methods and Organization or Idea Generation." Paper presented at Creativity Week II, Center for Creative Leadership, Greensboro, NC: Sept. 1979.

Goodstein, Leonard, Timothy Nolan and J. William Pfeiffer. Applied Strategic Planning: A Comprehensive Guide. New York: McGraw-Hill, Inc., 1993.

Grant, Eugene L. and Richard S. Leavenworth. Statistical Quality Control (6th ed.). New York: McGraw-Hill, Inc., 1988.

Greene, Richard. Global Quality. Milwaukee, WI: ASQC Quality Press, 1993.

GTE Service Corporation. Problem Solving Techniques Handbook. Stamford, CT GTE, 1986.

Hall, Robert W. Attaining Manufacturing Excellence. Homewood, IL: Dow Jones-Irwin, 1987.

Hammer, Michael and James. Champy. Reengineering the Corporation. New York: Harper Collins Publishers, Inc., 1993.

Harrington, James H. The Improvement Process. Milwaukee, WI: Quality Press, 1987.

Harrington-Mackin, Deborah. The Team Building Toolkit. New York: AMACOM, 1994.

Harry, Mikel J. The Nature of Six Sigma Quality. Government Electronics Group, Motorola, Inc., 1987.

Hayes, Glenn E. Quality Assurance: Management and Technology (rev. ed.). Capistrano Beach, CA: Charger Productions, 1983.

Hradesky, John L. Productivity & Quality Improvement. New York: McGraw-Hill, Inc., 1988.

Hunt, V. Daniel. Quality in America. Burr Ridge, IL: Irwin Professional Publishing, 1992.

Ingle, Sud. Quality Circles Master Guide. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1982.

Institute of Industrial Engineers. Beyond the Basics of Reengineering. Norcross, GA: Quality Resources, 1994.

Institute of Industrial Engineers. Business Process Reengineering. Norcross, GA: IIE, 1993.

Isaac, Stephen and William B. Michael. Handbook in Research and Evaluation (2nd ed.). San Diego, CA: Edits Publishers, 1983.

Ishikawa, Kaoru. Guide to Quality Control. Tokyo: Asian Productivity Organization, 1986.

Ishikawa, Kaoru. Introduction to Quality Control. Tokyo: 3A Corporation, 1989

Jablonski, Joseph R. Implementing TQM: Competing in the Nineties through Total Quality Management. Albuquerque, NM: Technical Management Consortium, Inc., 1994.

Jackson, Harry K., Jr. and Normand L. Frigon. Management 2000: The Practical Guide to World Class Competition. New York: Van Nostrand Reinhold, 1994.

Jones, Morgan D. The Thinker's Toolkit. New York: Random House, Inc., 1995.

Juran Institute. Quality Improvement Pocket Guide. Wilton, CT. Juran Institute, Inc., 1993.

Juran Institute. Quality Planning Ready Reference. Wilton, CT: Juran Institute, Inc., 1994.

Juran, Joseph M. and Frank M. Gryna. Juran's Quality Control Handbook (4th ed.). Milwaukee, WI: Quality Press, 1988.

Juran, Joseph M. Juran on Planning for Quality. New York: The Free Press, 1988.

Kan, Stephen H. Metrics and Models in Software Quality Engineering. Reading, MA: Addison-Wesley Publishing Company, 1995.

Katzenbach, Jon R. and Douglas K. Smith. The Wisdom of Teams. Boston, MA: Harvard Business School Press, 1993.

Kaydos, Will. Measuring, Managing, and Maximizing Performance. Cambridge, MA: Productivity Press, Inc., 1991.

Kepner-Tregoe. Problem Solving and Decision Making. Skillman, NJ: Kepner-Tregoe, Inc., 1989.

Kerzuer, Harold. Project Management—A Systems Approach to Planning, Scheduling and Controlling. New York: Van Nostrand Reinhold, 1992.

King, Bob. Better Designs in Half the Time (3rd ed.). Methuen, MA: Goal/QPC, 1989.

Kinlaw, Dennis C. Continuous Improvement and Measurement for Total Quality. Homewood, IL: Pfeiffer & Company, 1992.

Kirby, Gary and Jeffery R. Goodpaster. Thinking. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1995.

Langley, Gerald J. et al. The Improvement Guide. San Francisco: Jossey-Bass Publishing, 1996.

Leedy, Paul D. Practical Research (2nd ed.). New York: MacMillian Publishing Company, 1980.

Levin, Richard I. and David S. Rubin. Statistics for Management (5th Ed.). Englewood Cliffs, NJ: Prentice-Hall, Inc., 1991.

Levine, Marvin. Effective Problem Solving (2nd ed.). Englewoods Cliffs, NJ: Prentice-Hall, Inc., 1994.

Levy, Sidney M., Project Management in Construction (2nd ed.). New York: McGraw-Hill, Inc., 1994.

Lewis, James P. Project Planning, Scheduling & Control. Boston, MA: Irwin Professional Publishing, 1995.

Manganelli, Raymond L. and Mark M. Klein. The Reengineering Handbook. New York: AMOCOM, 1994.

Masaaki, Imai. Kaizen. New York: The Kaizen Institute, 1986.

Mason, Robert D. and Douglas A. Lind. Statistical Techniques in Business and Economics. Homewood, IL: Richard D. Irwin, Inc., 1993.

Mears, Peter. Quality Improvement Tools & Techniques, New York: McGraw-Hill, Inc., 1995.

Meredith, Jack R. and Samual J. Mantel, Jr. Project Management (3rd ed.). New York: John Wiley & Sons, Inc., 1995.

Messina, William S. Statistical Quality Control for Manufacturing Managers. New York: John Wiley & Sons, Inc., 1987.

Michalko, Michael. Thinkertoys. Berkeley, CA: Ten Speed Press, 1991.

Michalski, Walter J. Assessment of an Off-Campus Bachelor of Arts in Management Program. Unpublished dissertation, Ph.D. Pepperdine University, 1986.

Michalski, Walter J. Continuous Measurable Improvement Poster (99 Tools). Fullerton, CA: Hughes Aircraft Company, 1992.

Michalski, Walter J. Research and Statistics Primer for College Students. Huntington Beach, CA: Alpha Research Group, 1989.

Michalski, Walter J. Statistics for World Class Organizations. Huntington Beach, CA: Alpha Research Group, 1994.

Michalski, Walter J. Tools and Notes. Unpublished collection of approximately 500 tools and techniques for quality and process improvement, collection period 1965-1997.

Michalski, Walter J. Tools for Teams: Hands-On Problem Solving and Process Improvement Manual. Huntington Beach, CA: Alpha Research Group, 1994.

Mizuno, Shigeru (ed.).Management for Quality Improvement. Cambridge, MA: Productivity Press, 1988.

Moewig, Arthur. 1000 Spiele fuer Gross und Klein. Rastatt, Germany: Erich Pabel Verlagsunion, 1992.

Moran, John W., Richard P. Talbot and Russell E. Benson. A Guide to Graphical Problem-Solving Processes. Milwaukee, WI: ASQC Quality Press, 1990.

Mulvaney, John E. PERT/CPM as Easy as ABC. Washington, DC: Management Planning and Control Systems, 1969.

Nadler, Gerald and Shozo Hibino. Breakthrough Thinking. Rocklin, CA: Prima Publishing, 1990.

Newstrom, John W. Still More Games Trainers Play. New York: McGraw-Hill, Inc., 1991.

Nicholas, John M. Managing Business & Engineering Projects. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1990.

Osborn, Jack D. et al. Self-Directed Work Teams: The New American Challenge. Homewood, IL: Business One Irwin, 1990.

Ott, Ellis R. Process Quality Control. New York: McGraw-Hill, Inc., 1975.

Patterson, Marvin L. Accelerating Innovation. New York: Van Nostrand Reinhold, 1993.

Pfeiffer, J. William and John E. Jones, Handbook of Structured Experiences for Human Relations Training (Vol. 1-10). San Diego, CA: University Associates, 1974–1990.

Pfeiffer, J. William. The 1972-1995 Annual Handbooks for Group Facilitators/Developing Human Resources. San Diego, CA: University Associates, 1972–1991, Pfeiffer & Company, 1992–1995.

Prince, George M. The Practice of Creativity. New York: Macmillan Publishing Company, Inc., 1970.

Rabbit, John T and Peter A. Bergh. The ISO-9000 Book (2nd ed.). New York: Quality Resources, 1994.

Re Velle, Jack B. The New Quality Technology. Los Angeles, CA: Hughes Aircraft Company, 1992.

Re Velle, Jack B., Norman L. Frigon, Sr. and Harry K. Jackson, Jr. From Concept to Customer. New York: Van Nostrand Reinhold, 1995.

Riggs, James L. et al. Industrial Organization & Management. New York: McGraw-Hill, Inc., 1979.

Robson, George D. Continuous Process Improvement. New York: The Free Press, 1991.

Romig, Dennis A. Breakthrough Teamwork. Burr Ridge, IL: Irwin Professional Publishing, 1996.

Rubinstein, Moshe F. Tools for Thinking and Problem Solving. Englewood Cliffs, NJ: Prentice-Hall, Inc., 1986.

Rummler-Brache Group. Introduction to Process Improvement and Management. Warren, NJ: The Rummler-Brache Group, 1994.

Ryan, Thomas P. Statistical Methods for Quality Improvement. New York: John Wiley & Sons, 1989.

Saaty, Thomas L. Decision Making for Leaders, University of Pittsburgh, 1988.

Scherkenbach, William W. Deming's Road to Continual Improvement. Knoxville, TN: SPC Press, Inc., 1991.

Scholtes, Peter R. The Team Handbook. Madison, WI: Joiner Associates, Inc., 1988.

Schonberger, Richard J. World Class Manufacturing. New York: The Free Press, 1986.

Senge, Peter M., Charlotte Roberts, Richard Ross, Bryan Smith and Art Kleiner. The Fifth Discipline Fieldbook. New York: Currency Doubleday, 1994.

Shores, Richard A. A TQM Approach to Achieving Manufacturing Excellence. Milwaukee, WI: ASQC Quality Press, 1990.

Siegal, Andrew F. Practical Business Statistics (2nd ed.). Boston, MA: Richard D. Irwin, Inc., 1994.

Silberman, Melvin. Active Training: A Handbook of Techniques, Designs, Case Examples, and Tips. Lexington, MA: Lexington Books, 1990.

Sink, Scott D. and Thomas C. Tattle. Planning and Measurement in Your Organization of the Future. Norcross, CA: Industrial Engineering and Management Press, 1989.

Stimson, William A. The Robust Organization. Burr Ridge, IL: Irwin Professional Publishing, 1996.

Suzaki, Kiyoshi. The New Manufacturing Challenge. New York: The Free Press, 1987.

Suzaki, Kiyoshi. The New Shop Floor Management. New York: The Free Press, 1993.

Swanson, Roger C. The Quality Improvement Handbook. Delray Beach, FL: St. Lucie Press, 1995.

Swartz, James B. The Hunters and the Hunted. Portland, OR: Productivity Press, Inc., 1994.

Tague, Nancy R. The Quality Toolbox. Milwaukee, WI: ASQC Quality Press, 1995.

Thompson, Philip C. Quality Circles. New York: AMACOM, 1982.

Tichy, Noel M. Managing Strategic Change. New York: John Wiley & Sons, Inc., 1983.

Timko, John J. Statistics By Example (2nd ed.). Orange, CA: Statistics for Management, 1993.

Utterback, James M. Mastering the Dynamics of Innovation. Boston, MA: Harvard-Business School Press, 1994.

Van Gundy, Arthur B. Techniques of Structured Problem-Solving. New York: Van Nostrand Reinhold Company, 1981.

Vogt, Judith F. and Kenneth L. Murrell, Empowerment in Organizations. San Diego, CA: University Associates, Inc., 1990.

Wheeler, Donald J. Understanding Variation. Knoxville, TN: SPC Press, Inc., 1993

Xerox Corporation. Problem-Solving Process User's Manual. Rochester, NY: Business Products Systems Group, 1987.

Zenger, John E. et al. Leading Teams. Burr Ridge, IL: Irwin Professional Publishing, 1994.




Six Sigma Tool Navigator(c) The Master Guide for Teams
Six Sigma Tool Navigator: The Master Guide for Teams
ISBN: 1563272954
EAN: 2147483647
Year: 2005
Pages: 326

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