AKA | N/A |
Classification | Analyzing/Trending (AT) |
A Markov analysis is used to identify employee movement through the various positions within an organizational unit. A matrix displays the percentage of employees who stayed in their position, who were promoted or demoted, or who left the department or company. The analysis results provide valuable information for the forecasting and budgeting of personnel.
To forecast staffing and training requirements.
To track the movement of personnel through the organization.
To identify patterns of job changes.
→ | Select and define problem or opportunity |
→ | Identify and analyze causes or potential change |
Develop and plan possible solutions or change | |
Implement and evaluate solution or change | |
→ | Measure and report solution or change results |
Recognize and reward team efforts |
Research/statistics | |
Creativity/innovation | |
Engineering | |
1 | Project management |
Manufacturing | |
Marketing/sales | |
2 | Administration/documentation |
Servicing/support | |
Customer/quality metrics | |
3 | Change management |
before
Information Needs Analysis
Data Collection Strategy
Demographic Analysis
Task Analysis
Cluster Analysis
after
Problem Specification
Presentation
Cost-Benefit Analysis
Resource Requirements Matrix
Action Plan
Typical employee movement
STEP 1 All personnel movement throughout the department or company is monitored and recorded for specific period of time. See example 1996 Employee Movement—Engineering.
STEP 2 A Markov analysis matrix is developed for a particular organizational unit, and the previously collected staff-change data is inserted into the matrix cells.
STEP 3 Percentages are computed, row totals are verified for accuracy, and original budget totals added.
STEP 4 The finalized matrix is dated and presented to organization's management.
199x Employee Movement—Engineering