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Six Sigma Tool Navigator(c) The Master Guide for Teams Authors: Michalski W. J., King D. G. Published year: 2005 Pages: 179-180/326 |
| AKA |
N/A |
| Classification |
Evaluating/Selecting (ES) |
First used by the Battelle Institute of Frankfurt, Germany, the idea advocate is an excellent idea-evaluation tool. The team assigns the role of idea advocate to a participant who promotes a particular idea as the most valuable from a list of previously generated ideas. The more an idea advocate promotes different ideas, the more powerful the selection process, since every idea is fully examined by the evaluating team.
To ensure fair examination of all ideas.
To give every presented idea equal chance of being selected.
To uncover the positive aspects of every idea presented.
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Select and define problem or opportunity |
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Identify and analyze causes or potential change |
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Develop and plan possible solutions or change |
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Implement and evaluate solution or change |
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Measure and report solution or change results |
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Recognize and reward team efforts |
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Research/statistics |
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1 |
Creativity/innovation |
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Engineering |
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3 |
Project management |
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Manufacturing |
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4 |
Marketing/sales |
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Administration/documentation |
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Servicing/support |
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Customer/quality metrics |
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2 |
Change management |
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before
Phillips 66
Presentation
Basili Data Collection Method
Rating Matrix
Buzz group
after
Problem selection matrix
Different point of view
Barriers-and-aids analysis
Run-it-by
Needs Anaylsis
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Consideration should be given to also assigning a devil 's advocate for a more balanced assessment of certain proposed ideas.
STEP 1 The team reviews a list of previously generated ideas.
STEP 2 The next task is to assign idea advocate roles to: (a) the person who proposed the idea, (b) the person who will implement the idea, and (c) the person who strongly argues in support of selecting the idea.
STEP 3 The team examines each idea as it is presented by an idea advocate who explains why selecting the idea makes sense and why the idea would indeed be the best among all others.
STEP 4 After all idea advocates have presented their ideas, the team reaches consensus on which idea has the highest potential to solve a problem or improve a process.
| AKA |
N/A |
| Classification |
Idea Generting (IG) |
The idea borrowing technique allows team participants to bring to the surface ideas from inside and outside the organization or through their own creativity. Team-established criteria is used to rate and select the top-rated ideas considered for implementing.
To surface best practices, technological innovations, and perceived good ideas.
To supplement brainstorming and benchmarking activities.
To stimulate the creativity of employees .
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Select and define problem or opportunity |
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Identify and analyze causes or potential change |
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Develop and plan possible solutions or change |
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Implement and evaluate solution or change |
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Measure and report solution or change results |
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Recognize and reward team efforts |
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Research/statistics |
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1 |
Creativity/innovation |
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2 |
Engineering |
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Project management |
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Manufacturing |
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4 |
Marketing/sales |
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Administration/documentation |
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Servicing/support |
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Customer/quality metrics |
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3 |
Change management |
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before
Information Needs Analysis
Benchmarking
Fresh Eye
Wildest Idea Technique
Mental imaging
after
Idea Advocate
Run-it-by
Creativity assessment
Why/how charting
Presentation
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Suggested idea selection criteria and scales :
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Source of Idea |
Potential Use |
Estimated Implementation Costs |
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3 = Self (original) |
5 = High |
3 = Acceptable |
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2 = Internal |
3 = Medium |
2 = Marginal |
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1 = External |
1 = Low |
1 = Unacceptable |
To select the best idea, multiply columns Source × Potential × Costs. Rank ideas: highest total = best idea.
STEP 1 The team facilitator reviews the idea borrowing technique with the team and answers any questions participants may have at this point.
STEP 2 Participants silently list their ideas on provided paper. Ideas may be best practices, innovations, untried employee suggestions, benchmarking discoveries, and so forth.
STEP 3 After some predetermined idea-generation time, the facilitator asks participants to share their ideas. All ideas are listed on a whiteboard or flip charts .
STEP 4 The team discusses all ideas and, through consensus, identifies the top 15–20 ideas. The facilitator prepares a matrix containing this final list of ideas. See example List of Ideas to Upgrade Employee Training.
STEP 5 Next, the team decides on a set of criteria and associated scales to be used to rate all ideas.
STEP 6 All ideas are rated and ranked in accordance with the established criteria, as shown in this example.
STEP 7 Finally, the team prepares a presentation for presenting the ideas to upper management.
List of Ideas to Upgrade Employee Training
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Description of Ideas |
Source of Idea |
Potential Use of Idea |
Estimated Implementation Costs |
Idea Selection |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Total |
Rank |
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Exchange and/or share trainers with other organizations |
3 |
1 |
2 |
6 |
3 |
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Ask employees to review the literature and present on contemporary topics |
2 |
3 |
3 |
18 |
1 |
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Make available internet access for technology update |
1 |
5 |
1 |
5 |
4 |
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Contract university faculty for special topic sessions |
1 |
3 |
1 |
3 |
6 |
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Engage recognized company subject matter experts to present on specific skill areas |
1 |
5 |
3 |
15 |
2 |
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Ask employees to team-develop their own training modules |
2 |
1 |
2 |
4 |
5 |
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(2) Multiply columns: Source × Potential × Costs (3) 18 highest total is best idea. |
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Six Sigma Tool Navigator(c) The Master Guide for Teams Authors: Michalski W. J., King D. G. Published year: 2005 Pages: 179-180/326 |