Recommended Reading

• Cooper, Alan. About Face: The Essentials of User Interface Design. Foster City, CA: IDG Books Worldwide, Inc., 1995.

Chapter 19, "The Meaning of Menus," presents an insightful discussion of the different menu types and how users naturally use menus to learn how to use new programs. You should take full advantage of this natural ability. Chapter 31, "Good at What You Do," presents an interesting discussion of different user levels and the needs of the users at each level.