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/d switch in Recovery Console, 188
damaged equipment, insurance coverage for, 465–466
damaged files, 314
avoiding, 320–321
causes of
applications and utilities, 317–319
contributing factors, 319–320
formatting and recovery disks, 319
improper shutdown, 317
operating system instability, 317
viruses, 316, 321
disk maintenance for, 323
recovering, 328
applications, 339–341
core files, 329–332, 331
Zip files, 332–333
searching for older copies, 323–328, 324–325, 327
symptoms of, 314–316, 315
time issues with, 321–323
working with, 335–339, 336, 338
Data Error Reading Drive, 435
Data Lifeguard software, 437
data protection
backups for. See backups
System Restore for, 135–136, 135
data-recovery services, 441–444, 442
data ribbon cables, 430, 445, 447, 448
dates
of BIOS release, 47
searching for files by, 326–327, 327
DC (direct current), 265
DDR RAM (Double Data Rate RAM), 30
dead hard drives, 422
BIOS issues in, 430–432, 432
causes of, 424–425
data-recovery services for, 441–444, 442
emergency backup schemes for, 427–428
first response for, 426–427
quick checks for, 429–430
related issues in, 433–434
replacing, 444–449, 445–446, 448
safety concerns in, 425–426
software for, 437–440, 439
symptoms of, 423–424
troubleshooting, 434–437
dead zones, 242–244, 280
default BIOS settings, 258–259
default gateways, 369
defragmenting disks, 68, 68, 322
dehumidifiers, 75
Del command, 188–189
deleted files, recovering, 333–335, 334
deleting and removing
devices, 150–151, 150
lost files from, 321
Windows Update, 224, 225
Windows XP, 228
Detect and Repair utility, 340
detecting network adapters, 365–368, 368
Device Manager
for devices, 233
disabling, 152, 152
removing, 150–151, 150
Unknown, 234–237, 235–236
updating, 151
for drivers, 181
errors codes in, 237–240, 238–240
for hardware resources, 19–20, 20
for network adapters, 349, 367
working with, 148–149, 148–149
device-specific drivers, 48
devices
disabling, 152, 152
drivers for. See drivers
removing, 150–151, 150
Unknown, 234–237, 235–236
updating, 151
Dhrystones benchmark test, 303
Diagnostic Startup option, 177
diagnostics
for dead hard drives, 432
for modems, 253, 253
for networks, 362
Diagnostics tab, 253, 253
Dialup Networking, 115
differential backups, 125
digital versatile disc (DVD) drives
for backups, 127–129
types of, 40
direct current (DC), 265
direct memory address (DMA), 20–21
dirty power, 263
Disable command, 188–189
disabling
BIOS shadowing, 259
devices, 152, 152
features, 220
guest accounts, 80
Disaster Recovery Group, 441
disasters, 2
audio-related, 39
cache-related, 33
communications-related, 35
connection-related, 44–45
CPU-related, 29–30
drive-related, 40–41
and hard drive capacity, 7–8
lightning, 3–4
memory-related, 31–32
motherboard-related, 37–38
potential, 4–5
power-related, 34–35
preventing. See prevention of disasters
statistics on, 5–6
types of, 2
upgrades, 3
user-input device-related, 42–43
video-related, 37–38
Disk Cleanup tab, 67, 67
Disk Cleanup utility, 323
for performance, 306
working with, 66–67, 67
Disk Defragmenter utility, 323
for performance, 306
working with, 68, 68
Disk Doctor, 438–439, 441
Diskpart command, 188–189
disks and disk drives
boot, 97, 196
for boot problems, 174–175
uses for, 97–99, 99
for Windows 98, 103–105, 103–104
for Windows XP, 99–102, 99–102
in boot problems, 171–172
CD
for backups, 128–129
for PC recovery resource kits, 105
power requirements of, 268
types of, 40
consolidating, 309
disasters related to, 40–41
DVD
for backups, 127–129
types of, 40
failures in, 240
floppy, 39–40
for backups, 123
data-recovery software on, 437
power requirements of, 268
hard. See hard drives
maintaining, 65–66
for damaged files, 323
Disk Cleanup for, 66–67, 67
Disk Defragmenter for, 68, 68
ScanDisk for, 66
Task Scheduler for, 68–69
recovery
damaged files from, 319
with drive imaging programs, 132
types of, 39–40, 39
display. See video and video adapters
Display Properties dialog box, 302, 302
DMA (direct memory address), 20–21
Document Recovery window, 339
documentation
for BIOS, 47
for motherboards, 205
for networks, 346, 356–358, 357–358
online, 376, 376
photos for, 169
for power supply replacement, 271–272
reading, 88
for recovery, 320
in troubleshooting, 140, 141
DOS partitions, 406
Double Data Rate RAM (DDR RAM), 30
Download.com
benchmark tests from, 303
recovery utilities from, 335
downloads
copying, 340
from manufacturers, 376–377, 377
Drive Image program, 131–132, 411
drive images, 123, 131–132
choosing, 132
for prevention, 86–87
problems with, 319
recording, 132–135, 133–134
reinstalling, 411–413, 411–412
drive-overlay programs
hard drive problems from, 424
working with, 402, 433–434
drive-recovery services, 441–444, 442
driver.cab file, 330–331
drivers, 48
bus-mastering, 424
hard drive problems from, 424
from manufacturers, 376–377, 377
for modems, 252
for networks, 362
power management problems from, 255
as problem suspects, 233
in Safe mode, 178–180
in troubleshooting, 159–160
updates for, 221–222
for video, 36, 160
WHQL, 230
drives. See disks and disk drives
DriveSavers Data Recovery program, 442
dust
cleaning out, 403–404
on CPU fans, 245
dealing with, 69, 76
overheating from, 279
DVD (digital versatile disc) drives
for backups, 127–129
types of, 40
DVD/CD-RW combo drives, 309
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