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Practical Service Level Management: Delivering High-Quality Web-Based Services
ISBN: 158705079X
EAN: 2147483647
Year: 2003
Pages: 128
Authors:
John McConnell
,
Eric Siegel
BUY ON AMAZON
ERP and Data Warehousing in Organizations: Issues and Challenges
Challenging the Unpredictable: Changeable Order Management Systems
The Second Wave ERP Market: An Australian Viewpoint
The Effects of an Enterprise Resource Planning System (ERP) Implementation on Job Characteristics – A Study using the Hackman and Oldham Job Characteristics Model
Data Mining for Business Process Reengineering
Healthcare Information: From Administrative to Practice Databases
OpenSSH: A Survival Guide for Secure Shell Handling (Version 1.0)
Step 3.3 Use WinSCP as a Graphical Replacement for FTP and RCP
Step 3.4 Use PuTTYs Tools to Transfer Files from the Windows Command Line
Step 4.4 How to Generate a Key Using PuTTY
Step 5.2 Troubleshooting Common OpenSSH Errors/Problems
Appendix - Sample sshd_config File
Network Security Architectures
Network Security Promotes Good Network Design
Network Devices
Threat Mitigation
Identity Considerations
Network Security Management Best Practices
Systematic Software Testing (Artech House Computer Library)
Test Execution
The Test Manager
Appendix A Glossary of Terms
Appendix B Testing Survey
Appendix D Sample Master Test Plan
Data Structures and Algorithms in Java
Stacks and Queues
Vocabulary
Amortized Analysis
B-Trees
A.3. Loops
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
The ROI of Lean Six Sigma for Services
Getting Faster to Get Better Why You Need Both Lean and Six Sigma
Success Story #1 Lockheed Martin Creating a New Legacy
Service Process Challenges
Raising the Stakes in Service Process Improvement
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