M



Index


[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z]

macro/micro-level, QoS
management
     aggregators
    applications
         effect of organizational structures
         infrastructure 2nd
         instrumentation 2nd
         metrics 2nd
         operational environments
         time lines
         transaction response time 2nd
     complexity
     CRM
     demarcation points
     digital certificates
     events 2nd 3rd
         applying Micromuse 2nd
         redusing noise 2nd
     instrumentation
         components 2nd
         modes
         time slices
         trip wires 2nd
     new technologies 2nd
     NMOS
     phased implementations
         incremental aggregation 2nd
         initial project selection 2nd
         planning 2nd
     policy-based 2nd
         architecture 2nd
         design 2nd
         elements 2nd
         need for 2nd
         products 2nd
         service-centric 2nd
     problem management metrics
     real-time operations
         automated responses 2nd
         browouts
         commercial 2nd
         proactive 2nd
         reactive 2nd
         root-cause analysis 2nd 3rd
         triage 2nd
         virtualized resources 2nd
     real-time service metrics
     services 2nd
    SLM
         components
         overview of 2nd 3rd 4th
     SNMP
     systems integration 2nd
    technologies
         integrating
     tools 2nd
         activating
     transport infrastructure 2nd
         data flow control 2nd
         metrics 2nd
         QoS 2nd
     Web system archiecture 2nd
manual association of correlation of services
maximum burst size
Mean Opinion Score (MOS)
Mean Time Between Failures (MTBF)
Mean Time To Repair (MTTR)
measuerments
     service performance 2nd
measurement
     capacity
     providers
     validation 2nd
measurement granularity
     aggregation intervals 2nd
     sampling frequency 2nd
     scope 2nd
measurements
     active
    artifacts
         reducing
     baselining
     benchmarks 2nd
     business
     collectors
     customer behavior
     demarcation points
     end-user
     instrumentation
     passive
     policies
     quality service
     reporting tools
     time slices
Mercury Interactive Astra SiteManager tool
mesaurements
    SAAs
         embedding
mesurements. [See also metrics]
methods
     objects
metrcis
     real-time service management
metrics
    applications
         management 2nd
     business process 2nd
     performance 2nd
     problem management
     SLA
     techincal 2nd
     transport services 2nd
     workload
MIB (Management Information Base)
Micromuse
     applying 2nd
middle mile
mission statements, ROI. [See also ROI]
Mnaagement Information Base (MIB)
modeling
     simulation 2nd
         building 2nd
         performance
         reporting
         validating
modeling services
models
     ROI. [See also ROI]
modems
     processing delays
moderate priority level
modes
     instrumentation
         time slices
         trip wires 2nd
modification
     services
     thresholds
monitoring
     active
     baselines
     groups
     intelligent
     passive 2nd
     services 2nd
         instrumentation design 2nd
     transactions
    variables
         triggering alerts
MOS (Mean Opinion Score)
moving
     applications
MPLS 2nd
MTBF (Mean Time Between Failures)
MTTR (Mean Time To Repair)
multi-homed servers
multimedia
     rebuffering
multimedia streams
     quality
multiple locations, active probes
multiple servers
     architecture 2nd
multiple service providers




Practical Service Level Management. Delivering High-Quality Web-Based Services
Practical Service Level Management: Delivering High-Quality Web-Based Services
ISBN: 158705079X
EAN: 2147483647
Year: 2003
Pages: 128

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net