In this chapter, you learned about the various network management tools such as CiscoView, CiscoWorks, Traffic Director RMON, VLAN Switch Management, NetSys Network Management Suite, WAN Manager, NetSys Baseliner 4.0, and NetSys SLM Suite. In addition, you learned the different Cisco diagnostic commands such as show, ping, debug, and trace. You also learned about the Cisco Discovery Protocol. In the next chapter, we will look at troubleshooting tools.